My truck was misdiagnosed by Josh but I’m happy with the turnout after pulling alot of strings myself. Thanks
Very helpful particularly regarding the condition of the right side mirror which had some damage. A couple of issues with the vehicle were handled expediently and efficiently.
I showed up unannounced. Was taken care of in a professional manner. I really appreciate the fast service I received.
Great service every time. 1 have been a customer since September 1977 !!
Very professional setting, loved the service and was very satisfied overall with my experience there.
Thanks for the quick scheduled warranty service. Everyone was pleasant and professional.
I appreciated the professionalism and quick service done by Heather and her team
When items come up in the inspection I would prefer for someone to physically come talk to me instead of sending items for approval through text. Especially when it is significant in price. Pictures taken are hard to view on the phone.
My last two Toyota of Gastonia visits with Ms. Heather Zegarzewski were above satisfaction.
Thank You,
Toba T. Dowell
Please do not send me texts about trade in value for my car. I thought it was very unprofessional and rude that I received a text while sitting there waiting for my vehicle service to trading on my car. It was unsolicited!
Great job and I am completely satisfied.
Warranty didn’t cover repairs after being told that it would during the time of purchase. Was also charged 155$ for them to just tell me my door lock doesn’t work which I already knew. Everyone there is full of ****.
Prompt service and no over sale on additional services which we appreciate
Sean, my technician was an all star. I will request him upon future visits. You could tell he actually cared about the customer and their vehicle. He took time to diagnose a problem and not just push it off. Together him and Carson were a great team today. Left feeling like my business actually mattered.
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