Mike did a fantastic job. Also, the young lady who checked me in on Thursday was delightful. You guys have really made some improvements to your team and client experience. In the past years, I dreaded to need service because of the attitudes, but its an entirely difference situation now. Thanks, Mike and team!!!
Very nice and through
Speedy experience
Thank you
Excellent customer service !
Absolutely great experience. Thank all of you. Thank you Skyler. This lady knows her autos.
Good service very quick need better way to let person know that their auto is ready didn’t hear announcements finally checked and I was done for a while. Thanks
Lost my lug nut key. The expert evaluated my seat noise on my 23 tundra and it is still clearly not fixed and they have not tried to fix it. I’ve already complained twice before in these surveys and doesn’t seem to matter. I’m not asking much as I don’t know what a bumper to bumper warranty covers if it doesn’t cover a creaky seat or multiple vibrations. My 22 tundra it took three visits to get a rear view mirror replaced after I told you to replace it and wasted my time making two trips to “tighten” it and the third trip, what do you know, you finally replaced it. I guess I have to drive further away to another dealer. So frustrating.
Very professional excellent customer service.
Ryan was precise, clear, and thorough as I had an emergency issue with my vehicle returning from vacation. Truly an expert with handling his customers. Thank you Ryan!
Ryan was fantastic. He communicated. Followed through with excellent results.
Always a great job! Well run organization!
Everything was professional
Thank yall for your professionalism & prompt service. Much appreciated!
Michael Cavallo is always a pleasure to have as my service agent !
Stopped for a NC inspection/emission check without an appointment . Got me in and out in n a very reasonable time.
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