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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3198 reviews 65%
4 star 1012 reviews 21%
3 star 136 reviews 3%
2 star 265 reviews 5%
1 star 313 reviews 6%
Review Us
Michael N.
4 out of 5
6/30/2024
I got in and out without any issues. I actually got in early and out quickly.
Simon S.
3 out of 5
6/30/2024
A hose was left unplugged into the intake. It set off a ton of warning lights on the dashboard, which made me panic a little. But I pulled over and popped the hood and there was a hose that wasn’t plugged in. I took a picture. The check engine light is still on but the car seems to be running normal now.
Darlene W.
5 out of 5
6/29/2024
I was very pleased with the service I received on my visit. Montreko made sure that the needs were met for my vehicle. Thanks for everything. Darlene
Timothy C.
4 out of 5
6/29/2024
I have been a customer of this dealership for 20 years. The service department is awesome.
Octavius O.
5 out of 5
6/29/2024
None
Elizabeth G.
5 out of 5
6/29/2024
Well timed service and kind staff. Thank you!
Crystal R.
5 out of 5
6/29/2024
Everything was nice
Rajan M.
1 out of 5
6/29/2024
I am still getting signal of TPS. The issue was not resolved
Doris C.
4 out of 5
6/29/2024
Kevin is a very kind and knowledgeable employee. He explained my vehicle's maintenance needs in a way that I could understand and I truly appreciated that. Toyota of Gastonia is blessed to have him as an employee.
Holly S.
5 out of 5
6/29/2024
Devon was very helpful in explaining everything to me and didn't try to overslept, which I appreciate.
Luana H.
5 out of 5
6/29/2024
Devon in service was very professional .he’s very good with people. Thank you???????????? on explaining what is I need to have done, priotlrity!!
Carlos B.
5 out of 5
6/29/2024
Appreciate the professionalism
Charles T.
5 out of 5
6/29/2024
Very friendly and courteous
Shaun G.
4 out of 5
6/29/2024
First experience utilizing the Toyota of Gastonia vehicle services center. Kevin Murray provided great professional customer service. Vehicle services did not take a long time. Kevin Murray took the time to provide additional feedback for future vehicle services that are offered.
Angela B.
5 out of 5
6/28/2024
Quick, fast and friendly!
Joe H.
5 out of 5
6/28/2024
Timely and thorough.
Rod H.
5 out of 5
6/28/2024
So far, so good ????.
Shelia H.
5 out of 5
6/28/2024
He was very curtious and explained everything in depth. His customer service skills go above and beyond !
Barbara R.
5 out of 5
6/28/2024
She was very pleasant and informative.
Monriel H.
5 out of 5
6/28/2024
Went well

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