100% better service all around today
Excellent service department. Michael was terrific!!
Great job to all the people that work there.
It's always a pleasure working with Jessica on my Tacoma maintenance. Her acumen and positive collaboration are very much appreciated!
Would be nice if someone would explain my bill and what things needed to be done and why. My oil was to be changed and hope it was . Has to ask several people what everything means . My husband usually did this and since he passed trying to understand and would be helpful to talk to a person instead of a text which was hard to understand .
Outstanding customer service
Thank you so much for your excellent service.
The representative that checked me in was a bit rude and snappy. I understand it was busy and maybe he was a bit flustered or frustrated but I didn’t appreciate being talked to in such a way that came off as if I was getting on his nerves.
I appreciate no pressure to have certain items attended to. I was provided with a list of recommended repairs to be made but that none were urgent and needed to be done immediately. I have had many things replaced at my home recently and appreciate that I can have the recommended repairs at my convenience or when I could better afford the additional repairs.
Professional and courteous.
Clay was great to work with and clearly explained the work needed on our Sienna.
Devon was a very nice and courteous person.He kept me updated on my service.
She was very professional, I was very satisfied
Had brakes job 2 weeks ago took 1.5 hours to complete
Had to take back because of problems with brakes took almost 2 hours to find problem
Should have to longer on job when we dropped it off.
First off I had an appointment for 7:30am and my car wasn’t done until almost 21/2 hours later. Appointments should always be honored first and second you charged me for an oil change that was covered us my Toyota Care package. With that being said I will not be returning there for anymore work for my car. You people have issues with doing what needs to be done correctly if the car was purchased from your lot.
Service was professional and got me in and out in no time.
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