Toyota of Gastonia Auto Repair Service

Kevin kept me updated and offered suggested maintenance on my car. I appreciate his help.

Superb and quick service.

Needed a license plate installed on front and technician was not able to do it

Love toyota

In and out in good time

Always !!

Again there are not enough words for his outstanding commitment to provide the best experience for his customers. Professional, honest, trustworthy, dependable, friendly, knowledgeable, understanding, reassuring, and the list goes on and on. Even if someone else checks you in, Eddie is there to make sure you are completely satisfied and all your questions and concerns are answered. That is what others do not do. Customer satisfaction keeps customers coming back. Without customers then busy will dwindle away.

Everyone was very nice and respectful.

They were very professional and polite .

Professional services

Quick, easy in and out!

I am well satisfied with the service that Toyota Of Gastonia give me I have no regrets of dealing with them and I appreciate the being my dealership to deal with handling my car. Thank you so very much.

Jessica and her tech team were VERY helpful and nice! They were able to fix my engine problem, I cannot thank them enough!

I took my Camry because the tire pressure indicator light would not go off. This same Toyota service dept had plugged one of my tires 5 months ago. They told me I needed a new tire, it had been plugged too near the wall! Guess what, THE VERY SAME SERVICE DEPARTMENT PLUGGED IT!!!! Long story, I don’t think they even read all the tires pressure, they sold me a new tire!!!!’ I left and the SAME TITE PRESSURE WAS STILL ON!!!!!! I took it back and they said I needed a NEW SENSOR!!!! They ripped me off, plane and simple!!! They owe me the $234.oo I paid for a tire I don’t need!!!! That Gastonia Toyota service has gone to the bad side!!!! They have serviced my cars for over 10 years and they ripped me off like this !!!! It is theft!!!!! I am done with Toyota loyalty because of Gastonia NC service department!!! ****-****-xxxx. Ann D

My only complaint is that after receiving the text that my vehicle was done, I went into the service area to see what I needed to do and get a report on my vehicle and stood there for at least 5 minutes while one woman helped the customer in front of me and none of the other workers acknowledged or assisted me. There were 3 others sitting at desks working. Otherwise everything was good.

Very professional

No comment

quick and courteous staff. clean waiting area.

My car is only serviced there. Because the people are great and the service is honest and top notch!

I appreciate how nice and fast yall were. Thank you for also letting me know I had toyota care. I had no idea.