Service Center

Real Reviews From Verified Customers

Tammy H.
4 out of 5
7/20/2024
We were pleased with the service but not so much with receiving a text for a survey about it at 7am on the weekend.
Michael C.
5 out of 5
7/20/2024
Thank you!
Robbin W.
5 out of 5
7/19/2024
No
Pamela M.
5 out of 5
7/19/2024
Excellent service
Kelly H.
5 out of 5
7/19/2024
NA
Danny B.
5 out of 5
7/19/2024
Great service good pricing on the work done great customer service from Jessica and staff there
Richard H.
5 out of 5
7/19/2024
Very satisfied with my service visit. Everyone was extremely cordial and very punctual. Thanks for a job well done.
Christopher S.
4 out of 5
7/19/2024
Eddie was great and the others that help me except the guy with mustache, he talked to me like I was a child and wasn’t friendly at all. He did hold my bag for me to sign iPad. But that’s about it and I think he only did that because I said well dang they were much nicer yesterday to the older man Walker maybe, who clearly was trying to apologize about the other guy.
Damon R.
1 out of 5
7/19/2024
Half of what I asked for was completed, but I was charged full price.
Judy G.
5 out of 5
7/19/2024
Very kind and satisfying service.
Derrick B.
5 out of 5
7/19/2024
This was the fastest I’ve ever had to wait for service. Thank you team and thank you Kim for always brining that charisma and joy. You guys and gals ROCK!!
Carol S.
5 out of 5
7/19/2024
Great customer service. My inspection was completed in a timely manner by friendly associates.
Phetsamone S.
5 out of 5
7/19/2024
Good and fast
Christy B.
5 out of 5
7/19/2024
Jim was efficient and polite. Vehicle was serviced much quicker than expected. Thank
Taniya D.
5 out of 5
7/18/2024
Montreko and everyone at this Toyota’ location are always polite helpful and informative. They are always there to answer any questions and explain the details of your vehicle service. Thank you!
Lawson W.
5 out of 5
7/18/2024
NP, I'LL look forward to it.
Henry T.
3 out of 5
7/18/2024
Will watch for survey.
Tim A.
1 out of 5
7/18/2024
We had work done in the body shop from damage at a car wash. Y’all called me said it was competed on 7/16/24. Came to pick it up airbag light was on brought it back on 7/16/24. Said I had to bring it back on 7/17/2024 to get it fixed. Had to get off work twice just because body shop should have seen light on had fixed before I came to pick it up the first time had about 4 hours lost wage’s and 3 trips to Gastonia.gas and miles on my highlander.
Richard K.
5 out of 5
7/18/2024
Fast, complete and excellent service with a smile! Thank you!
Mark G.
5 out of 5
7/18/2024
Michael was very helpful with updating me with the repairs being made on my vehicle.

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