Service Center

Real Reviews From Verified Customers

Tony B.
4 out of 5
7/23/2024
Kevin did everything that I asked. This was our first time meeting up. We clicked because he took the time to understand my automotive needs and how to fill them. I have been a customer for 15 years and I bought my car new from here. The service that I received met and exceeded my expectations. Thanks Kevin!!
Mallory H.
4 out of 5
7/23/2024
They took me in as a walk in for an inspection and they were super quick!
Thomas M.
5 out of 5
7/23/2024
Okay
Glen T.
5 out of 5
7/23/2024
Fast and timely
Andre H.
4 out of 5
7/23/2024
Kevin was very professional and I was pleased that he took the time to suggest I avail the Toyo guard service since mine is expiring in a few weeks. Even though there was an additional service that needed to be done the wait time was minimal. Very happy with the service. Thanks Kevin
Mary P.
5 out of 5
7/23/2024
Clay was excellent.!!!!
Harold F.
5 out of 5
7/23/2024
Great customer service.
William R.
4 out of 5
7/23/2024
Who is Devon, I had no interaction with him
Joel T.
5 out of 5
7/23/2024
Thanks you
Jimmy B.
5 out of 5
7/23/2024
Service is always easy and quick. Everyone is always nice and courteous
Binh N.
1 out of 5
7/23/2024
It took to visits to get my tire fixed! First one was on Saturday! I came in with a lake and my tire asked him to check it out! They did my service and rotated my tires and added pressure to my tire! When I got home on Saturday, my tire pressure went down! So I had to come back in on Monday and have my tire checked again! Because I was losing pressure! I had a nail in my tire, so my tire had to be replaced! Everything could’ve been dealt with on Saturday, but somebody didn’t take time to pay attention to my tire!’ Very disappointed in the service that I got both times!!
Devon J.
4 out of 5
7/22/2024
I have been to other Toyota Dealerships for my free Toyota Care oil change. This has been my best experience so far!Thanks for the great service!
Charles S.
4 out of 5
7/21/2024
Fast service I was in and out within an hour
Lloyd K.
5 out of 5
7/21/2024
Toyota of Gastonia always goes above and beyond
Joy J.
5 out of 5
7/20/2024
Eddie was awesome! He understood my concerns when I learned what work I needed for my car. He went above and beyond and made sure I knew what was needed and why. He also made sure I got a loaner vehicle which melted my heart! He escorted me around and made me feel like I was the only one there. Kim gave me the biggest welcome when I came to pick up my car. Her ability to do that while super busy made me want to work there. Everyone that I encounter those two days made me proud to be a owner of a Toyota! For life!
Andrew L.
4 out of 5
7/20/2024
Best service manager in the area!!
Joseph O.
2 out of 5
7/20/2024
Jessica Pullen was very helpful. The recommendations with regard to additional service was excessive and a few were completed at our last service.
Diana F.
4 out of 5
7/20/2024
Good service, nice amenities and staff
Dax S.
5 out of 5
7/20/2024
Great professional service
Erica W.
5 out of 5
7/20/2024
I never have a problem. Always great customer service.

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