He was awesome, he saw my service history and determined pretty quickly that the problem I had was not simply defective battery. He kept me informed of how the service was going in a timely manner.
Professional, fast, communicative
Great employees. Extremely knowledgeable and quick.
Timely, precise and accurate maintenance on my 14 year old Tundra. Trust the staff and will continue to use this dealership.
I do not like the AI contact message while I am in the waiting area Am I supposed to read the technician suggestion on what my vehicle needs without a person there to explain what a 500.00 to 600.00 estimate is on an AI a message and just click ok? I was making my way to the service counter to get a person to explain to me this totally impersonal text I received especially since I am waiting in the customer lounge. This is taking technology too far. Good old customer service is still needed.
Great Team with a fast repair of service.
Everyone was very nice and helpful. Didn’t have to wait that long. Very happy. Will be back.
I was completely satisfied with today's services.
No need to contact. I know it was a rainy day but if a patch for a tire takes over an hour, I’m a little worried at how long a tire rotation/oil/filters/fluid would take. Also a little concerned the vehicle I bought from Toyota of Gastonia did not come up in the system. Nor did my customer information. Also a little worrisome. But maybe it was a glitch in your system.
Michael Cavallo and the Toyota team are great!!! We were traveling out of town-had an issue with our tire and they literally got us back on track! Thank you!!!!!
Great friendly and fast service Mr Gaddy was exceptional
Jessica and Montreko go above and beyond every time I get my car serviced. With employees like that, it makes me want to be a lifelong customer!
No Thank You for correcting the problem and taking care of it
He was great! Very attentive. He also helped me with my cellphone when it was running out of battery power. He went beyond what his regular duties.
I had total trust in Ryan. He was very pleasant to work with.
Couldn't fix the problem.
Devon was very friendly and informative!
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