Very satisfied with my service. As always!!
Very helpful
Informative
Listened well to me
Was great ????
Wry courteous
EXCELLENT SERVICE!!!!! PLEASE THANK RYAN FOR ME!!!!!
The problem was corrected without hesitation.
I just didn't understand the cost off the repair they suggested I needed. Quote was over $2,000. Part was $300 and labor $140 per hour. That would be 13 hours of labor. I googled and it was only 4 to 6 hours. I do not understand. Love the service department and people but this is crazy.
very quick with the work.
Did not turn off my recall warning after repairing it
Above and beyond expectation.
I thank Toyota of Gastonia for always going beyond to take care of my car.
Trust Toyota of Gastonia! Always have my safety in mind. Been a customer since 2003 when I purchased my first 4-Runner. In 2018 purchased my second 4-Runner. Won't own anything but a Toyota and Always has to be new. Great Service from your Advisors. Thank you
Very pleased withJessica.she explained every thing in detail. She was really good. I want to use her again??????I will give the whole team A plus????. I love driving my Toyota.
Very prompt when I did not have an appointment.
He was awesome, he saw my service history and determined pretty quickly that the problem I had was not simply defective battery. He kept me informed of how the service was going in a timely manner.
Professional, fast, communicative
Great employees. Extremely knowledgeable and quick.
Timely, precise and accurate maintenance on my 14 year old Tundra. Trust the staff and will continue to use this dealership.
I do not like the AI contact message while I am in the waiting area Am I supposed to read the technician suggestion on what my vehicle needs without a person there to explain what a 500.00 to 600.00 estimate is on an AI a message and just click ok? I was making my way to the service counter to get a person to explain to me this totally impersonal text I received especially since I am waiting in the customer lounge. This is taking technology too far. Good old customer service is still needed.
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