I appreciate the effort from Danielle and the Toyota of Gastonia team to solve the issue with my Tundra.
Excellent customer service, especially by Jessica!
Clay was a professional and provided me outstanding service.
Devon was a great advisor. Always enjoy working with him.
He was very “positive” and informative.
Michael Cavallo was a pleasure to work with. Totally love Toyota of Gastonia. Thank you Kim, nice to reconnect with you after all these years. I did find a gentleman to let me in the waiting room. TY
Clay was very helpful in explaining the potential service in the future with a small oil leak.
Wonderful service as always
As I mentioned when I was checking out, I am surprised a mechanic was allowed to work on a car he does not know how to operate. It was only by coincidence I was outside looking at trucks and caught the mechanic stalling and messing around with my gear shifter because he didn't know how to pull the reverse knob of my manual and put the car in reverse. I went over to the car and told him to get someone else who knows what they are doing to move the car. That is super sketchy that my dealer does not have people who know how to work with manual cars that are sold at this dealer. What damage would have been caused if I didn't say something?
Excellent customer service
Appreciated the welcome from start to finish. Great feature adding the visual videos/voice explanation sent of the inspections from the technician.
Thank you, Mr. Gaddy for going beyond what is required of you to ensure our vehicle was fixed with the most of urgency.
Great guy. Handled everything perfectly
Over $600.00 for repair of sensor that we thought would be under warranty. .
They lied about rotating my tires even though I paid for it. Call me to discuss. ****-****-xxxx.
She does a great job in taking care of the car’s needs.
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