Service Center

Real Reviews From Verified Customers

Paul M.
5 out of 5
9/26/2024
Ryan was very professional, very knowledgeable, and very pleasant to work with. He is a great asset to the dealership and to Toyota. I look forward to working with him at Toyota if Gastona in the future…
Beth M.
5 out of 5
9/26/2024
Michael was again very professional and accommodating. His demeanor is very consistent with all the other staff giving top quality service.
Betty P.
4 out of 5
9/26/2024
EVERY employee I talked to while at Toyota of Gastonia was extremely helpful and really seemed to enjoy their job. I would like to especially call out Eddie, John and Angel(I think thatts his name) who helped me with the loaner. All very committed to customer service.
Jude T.
5 out of 5
9/26/2024
Awesome as always! It's the only place I take my vehicle for service.
Fabio L.
5 out of 5
9/26/2024
You are great people and you guys doing amazing customer services, but no interest in any trade right now. Thanks
Chuck W.
5 out of 5
9/26/2024
Great customer service!!
Andrew T.
5 out of 5
9/26/2024
Thank you for great service
Bryan J.
4 out of 5
9/25/2024
Very satisfied with today's visit
Marsha W.
5 out of 5
9/25/2024
Prompt service Clear communication through service Perfect experience
Kathleen E.
5 out of 5
9/25/2024
Great experience, Associates are all very cordial.
Kathy S.
5 out of 5
9/25/2024
Jessica was awesome. Very courteous and friendly. She explained everything g to me and my experience was extra nice. Love my Rav4
Khaisher X.
5 out of 5
9/25/2024
Great customer service and professional staffs. Highly recommended anyone to come for service.
Ann L.
5 out of 5
9/25/2024
Such a wonderful service experience
Edda L.
5 out of 5
9/25/2024
Thank you for your efficiency and expertise.
Rodrick L.
5 out of 5
9/24/2024
Great job ????????
Roxanne F.
5 out of 5
9/24/2024
Thanks so much for your great help, as always!
Kimberly C.
5 out of 5
9/24/2024
I love Toyota cars! I have had 3 and know problems with any of them. Always a good experience dealing with the service dept. and everyone else. Always a friendly environment??????
Woods M.
5 out of 5
9/24/2024
Jessica was a joy to work with. She is very personable!
Daniel G.
4 out of 5
9/24/2024
No problems. Great service from everyone.
Revonda C.
3 out of 5
9/24/2024
Even though there was no physical signs of my car’s problem, I appreciate the issue was not taken lightly. Montreko had one of the mechanical technicians, Henry Cox, to ride along for a test drive. The test drive did not bring on the issue. From the description of my complaint with my car, Montreko and Henry were able to suggest a possible solution. After twenty -four hours later, I have not experienced the problem that brought me to the service department. Thank you!

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