everyone there is awesome for real. keep up the good work. and thank you!
Tried to up sale the whole time and was not clear on amount of money, said it was 515 and 380 over phone, expecting 900 ish, came in to 1158. Charging me for shop supplies?? What supply? the paper u printed the ticket on? I got new tires and new sensors no supplies needed. Guy made sure to wait to tell me the parts for the wheel sensors were 140 instead of 70 when I show up to pay after work is done. Also even Mercedes waves the diagnostic fee!! If you get the service done that day and it’s not electrical. You guys have only given me quality service 1 time out of 4. This Toyota dealership is the worst I’ve ever been to. And I will be leaving a bad review.
Everyone here is so nice I really like bringing my car here they do such a great job and let you know if there are any issues or problems
I appreciate the good service and the treatment received from your staff. Glad I came to Toyota of Gastonia.
Service department always does an excellent job!! Friendly and respectful
While I was waiting on my vehicle, I was sitting on a bench outside. The custodial staff sat at the same bench for a good 30 minutes and the salesman were standing around the front smoking and/ or having small talk conversations. By the way, I moved because of the smoke and the fact I felt as if I was interfering in their homes or front yards.
I was there for 2.5 hours for routine six month service and upgrading software. 2.5 hours waiting with no communication about the delay until I asked 2 hours in. Our Toyota app still shows the need for the software update. Spending that time there caused me to miss other errands I was to complete on my day off.
Exceeded expectations
Thanks
Toyota of Gastonia got my car in quickly to get checked out. I ran over a big object in the road early in the morning & wanted to make sure my car had no damage underneath. The service team checked it out thoroughly & thank goodness there was no damage. Thanks to everyone at Toyota of Gastonia for a job well done!
Great job good team above and beyond
Great customer service!!!
Absolutely! I only trust my car to this Toyota shop. Thanks
Delightful experience with the service Representative..
Loading...
Service Center Directions
Service Center Appointment
Service Center Recommended Dealers
Service Center Apt Thanks
Service Center How It Works
Service Center Review Sort
Social