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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3187 reviews 65%
4 star 1009 reviews 21%
3 star 136 reviews 3%
2 star 264 reviews 5%
1 star 313 reviews 6%
Review Us
Pauline M.
4 out of 5
11/12/2024
The process was smooth and seamless and the agents in charge of check in and check out were super courteous. Thank you!
Donald K.
5 out of 5
11/12/2024
Pleased
John H.
4 out of 5
11/12/2024
Kevin was very helpful in finding the culprit causing the air leak in my tire that I overlooked. Very professional and friendly staff as always! Thanks very much
Neil B.
5 out of 5
11/10/2024
Professional service as usual
Betty M.
4 out of 5
11/10/2024
It feels good to be back with Gastonia servicing my car!! I trust them.
John H.
4 out of 5
11/10/2024
Ok. Thanks for your help. I'll be back for future maintenance and any repairs. If I'm ever in the market for a new/used vehicle, I'll keep y'all in mind.
Erica W.
5 out of 5
11/10/2024
Great customer service
Devin C.
4 out of 5
11/10/2024
I just wish the price was a little lower.
Matthew W.
2 out of 5
11/10/2024
Taking 1.75 hours for a scheduled tire balance is a bit much.
Jeff R.
5 out of 5
11/10/2024
Fast and professional
Teddy H.
5 out of 5
11/9/2024
Mantéelo has always been considerate of my needs and has fulfilled his part, I am thankful for a job well done
George P.
5 out of 5
11/9/2024
Keep up with your good work
Dorothy H.
5 out of 5
11/9/2024
It was my first time using your service department.It was great,nice to see even that there were many services workers. I used Rock Hill Toyote but I found your to be better.Keep up the good work. You have them beat in so many ways
Kim R.
5 out of 5
11/9/2024
Very satisfied customer
Christoper M.
4 out of 5
11/9/2024
Excellent service department the department leader was a lady she was so kind and she kept the lines moving fast. This was the best experience I have had hickory and south blvd need to take some notes from this location!!
J Robert.
2 out of 5
11/8/2024
No courtesy vacuum or wash. Chevy dealer does it for my Silverado 1500.
Ross N.
4 out of 5
11/8/2024
Eddie always does exactly what he says he will do, AND he is a great communicator who gives solid advice. That’s why I keep coming back for service and asking for Eddie as my service advisor.
Sonseria T.
5 out of 5
11/8/2024
Kevin was Courteous, professional, and timely. Great service
Kathy D.
5 out of 5
11/8/2024
Fast service and very pleasant!
Pamela W.
5 out of 5
11/8/2024
Always get great service!

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