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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3187 reviews 65%
4 star 1009 reviews 21%
3 star 136 reviews 3%
2 star 264 reviews 5%
1 star 313 reviews 6%
Review Us
Susan R.
5 out of 5
11/8/2024
Fantastic customer service.
Rebecca B.
5 out of 5
11/8/2024
Always have great service. Thank you.
Chaz W.
4 out of 5
11/8/2024
Service is always good!
Jon M.
5 out of 5
11/7/2024
You all did a very good job
Brenda P.
5 out of 5
11/7/2024
Ryan Stephens was fantastic in all his help
George D.
5 out of 5
11/7/2024
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George W.
5 out of 5
11/7/2024
Great customer service! Thanks Montreko
Charlotte H.
1 out of 5
11/7/2024
Still having balancing issues with the tires around 50 mph. I drove on the highway today with the same issue after the second balance within a month of purchasing the tires. I’ve had four other sets of tires on this truck but never experienced these issues. I’m not impressed with the first set of Yokohama tires that l purchased. I will be calling to see if you do anything to resolve this issue.
Debra S.
5 out of 5
11/7/2024
Clay was pleasant and polite. Informed me of all the work and price est. of work I needed done.
Barbara S.
5 out of 5
11/7/2024
Very professional and helpful Maintenance done quickly and efficiently Love my TOYOTA CROSS ????
Erald H.
5 out of 5
11/7/2024
Eddie was great, very professional and made my repairs uncomplicated Thanks for your help
John S.
5 out of 5
11/7/2024
Very pleased
David S.
4 out of 5
11/6/2024
Thanks for working me in yesterday
Stacey K.
4 out of 5
11/6/2024
Waiting area is extremely loud. Too many texts for a service appointment.
Billy J.
5 out of 5
11/6/2024
Great service and the service advisor are always looking out for the customer. Toyota of Gastonia has been doing service on my cars for several years.
Melvin M.
5 out of 5
11/6/2024
Devon Griffin was kind and very professional. He was easy to work with.
Brian C.
5 out of 5
11/6/2024
Danielle was super helpful and informative.
Kay Walker.
4 out of 5
11/6/2024
Montreko was very nice, helpful, and has a great sense of humor. Look forward to working with him again. I received a survey to fill out today but it asked me to sign into my google account again. Sorry but I will not do that. Be happy to answer the survey but not with that requirement. Kay Walker H
Bryan W.
3 out of 5
11/6/2024
I’ll be waiting!
Damien B.
5 out of 5
11/6/2024
Love Toyota of Gastonia Service department!!

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