It's been over a year, waiting for a replacement part for a fuse box cover. No call, no show.
A multi point inspection was not discussed at the time of closing transaction.
Devin was excellent very helpful and kept me up to date .
Loyal to Toyota, but when service takes so long (had appt), it makes it hard not to choose a jiffy lube.
John was fine. But stop worrying so much about a 5 survey and just provide good reliable customer service for the product that you sell.
Devon was very nice and knowledgeable. Marquis always does an awesome job working on our cars
Thanks guys
I have had good experiences with Toyota.
10K service was smooth. Thank you for putting plastic over my seat. I just had wheels and tires put on my '24 Sequoia last week and I was highly upset to find multiple black grease spots on my white paint and I'm sure my black leather interior too
I wish the coffee machine was working, it was out of regular and decaf. I was hoping for a complimentary bottle of water or ice so I could get water while I waited.
I purchased my vehicle from Modern Toyota in Boone, NC and the waiting area was nicer. There was a children's area with tablets that my toddler enjoyed. He also saw fresh fruit and wanted an apple and pack of snack cookies. Nothing was complementary at TOG except the coffee that was out. I would prefer service in Boone where I purchased my vehicle if it weren't 2 hours away.
Excellent service. Minimum wait time.
Devin Griffin did a great job with the service of my 4Runner
You guys are the best!!! Always taking care of any issue I have. Thank you sonmuch
Disappointed personnel put over 35 PSI in all tires. This is basic information that shouldn’t been overlooked
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