I requested oil change and tire rotation. I was only given oil change
Service was really quick and you guys fit us in with a really short notice.
Kevin gave the best customer service I’ve had at a Toyota dealership.
You Leave mo room for in between. I sat 45 minutes longer than needed because I turned my phone down. The guy said he would come and get me but i guess changed his mind.. Also Toyota was sending me texts on what was wrong with my car and it seemed like I was expected to submit work to be done without any explanation.
Very professional and courteous. Work done quickly with little waiting time
Smooth experience, friendly people, expectations exceeded
Devon and his team did a good job. I will be interested in hearing back from the warranty clerk regarding a paint issue. Also waiting on a replacement radio not sure how long that will be.
Fast service with no appt. Took a chance you would have time for an oil change. Thanks Toyota and loved my “Yota” on my dash as my parting gift Happy New Year
Took about 1 1/2 hours for an oil change
Suggested the air filters should be changed even though both were changed about 7000 miles ago
Yes perhaps a bit dirty but still serviceable
Michael and your team did an amazing job, thanks!
Servicing my vehicle was fine. I was not satisfied with the phone call I made in regards to my question about the type of oil put in my car and why my last servicing listed BK SN WTY and this service listed Bk SP WTY. Plus, I didn’t appreciate you saying that I my last service also stated BLK SP WTY when I was looking right at my last service paper ( because, FYI, I keep ALL my service papers!). I’m not stupid, and I don’t like being gaslighted. I just wanted assurance that the oil was correct, synthetic and will last the typical 10,000 miles.
Eddie and the tech Sean were awesome and made sure I will definitely come back!!
Toyota always does a great job. That is why I bought another Toyota and I why I bring my daughter’s jeep. The staff is nice and trustworthy. Mike always does a great job. Thank you
Excelente servicio y atención thank you I love ?? Toyota Gastonia
Everyone very nice and professional thank you for you service today
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