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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3178 reviews 65%
4 star 1005 reviews 21%
3 star 136 reviews 3%
2 star 263 reviews 5%
1 star 313 reviews 6%
Review Us
George D.
5 out of 5
1/28/2025
Thank you
Sylvia S.
2 out of 5
1/28/2025
The fluids were checked in my car. I was disappointed in that because trust you guy's to take care of my car. Just thought you should know. Thanks !!
Melford M.
5 out of 5
1/28/2025
Thank you!
Emily S.
4 out of 5
1/28/2025
I always have a great experience at Toyota of Gastonia, they’ve never done me wrong!
Thomas L.
5 out of 5
1/28/2025
Excellent service!!!
Greg M.
4 out of 5
1/28/2025
Scott went over and above to help alleviate concerns I had about my extended warranty
Larae C.
5 out of 5
1/28/2025
Quickly took my car in for service…listened well and solved the problem…Danielle was very helpful!
Oliver G.
5 out of 5
1/28/2025
He was Great
Karen S.
5 out of 5
1/28/2025
Your personnel have always taken good care of us. Today's service personnel were efficient and great to deal with.
Robert P.
5 out of 5
1/28/2025
Great experience
Cynthia J.
5 out of 5
1/28/2025
It was a job well done
Felicia F.
5 out of 5
1/28/2025
Danielle was great to work with!
Walker L.
4 out of 5
1/28/2025
Good phone responsiveness and information.
Richard K.
5 out of 5
1/27/2025
Service Lady was awesome, thanks.
Betty M.
4 out of 5
1/26/2025
I love having my car serviced at Gastonia Toyota!!
Gloria G.
4 out of 5
1/26/2025
I couldn’t ask for better customer service than what I received at Toyota. The staff is friendly, accommodating and kept me informed about what was taking place with my car. I would recommend this location to anyone who wanted a new car or needed service.
Kim Y.
5 out of 5
1/26/2025
Thank you! And loved the extra Toy Yoda touch! Not only do you guys do good work, you also have an excellent sense of humor.
Jose M.
4 out of 5
1/26/2025
For me is always a good time when I take my vehicle for maintenance Toyota is my favorite service place for the last 35 years.
John C.
5 out of 5
1/26/2025
I appreciate Michael. He is always professional and always takes care of my service needs for my Highlander.
Stephen S.
1 out of 5
1/26/2025
Tires were rotated and tire pressure was never adjusted and left the dealership with tire pressure sensor on

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