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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3182 reviews 65%
4 star 1006 reviews 21%
3 star 136 reviews 3%
2 star 263 reviews 5%
1 star 313 reviews 6%
Review Us
Gloria G.
4 out of 5
1/26/2025
I couldn’t ask for better customer service than what I received at Toyota. The staff is friendly, accommodating and kept me informed about what was taking place with my car. I would recommend this location to anyone who wanted a new car or needed service.
Kim Y.
5 out of 5
1/26/2025
Thank you! And loved the extra Toy Yoda touch! Not only do you guys do good work, you also have an excellent sense of humor.
Jose M.
4 out of 5
1/26/2025
For me is always a good time when I take my vehicle for maintenance Toyota is my favorite service place for the last 35 years.
John C.
5 out of 5
1/26/2025
I appreciate Michael. He is always professional and always takes care of my service needs for my Highlander.
Stephen S.
1 out of 5
1/26/2025
Tires were rotated and tire pressure was never adjusted and left the dealership with tire pressure sensor on
Katherine D.
5 out of 5
1/26/2025
Eddie is always helpful and completes the work on my vehicle in an efficient and timely manner. It's been a while since I've had my car serviced at Toyota of Gastonia, and I'm glad I've come back.
Peggy S.
4 out of 5
1/25/2025
Michael is a great service representative!
Kelcey B.
5 out of 5
1/25/2025
Thank you!
Thomas S.
5 out of 5
1/25/2025
always pleased with jessica and 'her crew' I have known her for many years
Girma D.
5 out of 5
1/25/2025
I love gstoni toyota always is the Best
Robbin W.
5 out of 5
1/25/2025
Satisfied
Keisha B.
5 out of 5
1/25/2025
Thank you
Ladd C.
5 out of 5
1/25/2025
Jessica was excellent. The job was done quicker than I expected. The loaner can process was quick and stress free. Totally satisfied.
Larry W.
5 out of 5
1/25/2025
Great service ????
Yanick G.
5 out of 5
1/25/2025
None
David G.
5 out of 5
1/25/2025
Thank you!
Hrit M.
5 out of 5
1/25/2025
Had an amazing experience in service, both were attentive and answered all my questions concerning the maintenance of my Rav 4! Thank you Kevin and Devin in service!!!
Andrea S.
5 out of 5
1/25/2025
.
Kevin K.
5 out of 5
1/25/2025
The team at Toyota of Gastonia once again have proven themselves as the premier location to purchase and service your vehicle in the area!! Awesome job.
Jessica A.
4 out of 5
1/24/2025
I was taken care of

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