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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3177 reviews 65%
4 star 1004 reviews 21%
3 star 136 reviews 3%
2 star 263 reviews 5%
1 star 313 reviews 6%
Review Us
Michelle A.
5 out of 5
1/30/2025
Eddie Oder was great! Great customer service!! Great response.quick to help! Thank you Eddie
Paula A.
4 out of 5
1/30/2025
Today was my first time having maintenance here. My experience is 5 plus stars! My car is driving like a dream, and the team kept me informed every step of the way. I will be coming back, and have now switched from the charlotte Toyota dealership . Thank you Paula A
Rafael S.
5 out of 5
1/30/2025
no comment
Stephanie T.
5 out of 5
1/30/2025
I appreciate all efforts today and truly satisfied customer.
Paul M.
5 out of 5
1/30/2025
John did an excellent job answering the many detailed questions I had.
Kevin S.
5 out of 5
1/30/2025
Awesome experience!!!
Susan C.
5 out of 5
1/30/2025
Everyone was courteous and knowledgeable. Quick and easy repair.
Billy L.
5 out of 5
1/30/2025
Devon is awesome. He is always very helpful
Phadiona C.
4 out of 5
1/30/2025
Good communication during my service. Notified of need of air filter.
Sotero P.
5 out of 5
1/30/2025
The best service ????
Richard W.
4 out of 5
1/30/2025
Jessica is the BEST!
Keitha Z.
4 out of 5
1/29/2025
I was very pleased with the service provided and also I did not have to wait very long.
Taylor R.
5 out of 5
1/29/2025
I’ve gotta say Kevin is in inspiration to Toyota gastonia made me feel very comfortable and was very honest. He was very helpful.I will never do any business with anyone again other then, Kevin at Toyota in Gastonia…
Heather M.
5 out of 5
1/29/2025
Service was excellent.
Kim G.
5 out of 5
1/29/2025
Pleased with my visit on Tuesday Jan 28.
Matthew W.
2 out of 5
1/29/2025
Even with an appointment you are waiting 2 hours and I think that is a bit excessive.
Mary M.
5 out of 5
1/29/2025
As always, Toyota of Gastonia never fails to provide excellent service.
Tony G.
5 out of 5
1/29/2025
Montreko is always pleasant and friendly and makes sure that my car is getting the right and best service. I can trust him about anything he tells me that is needed for my car.
George D.
5 out of 5
1/28/2025
Thank you
Sylvia S.
2 out of 5
1/28/2025
The fluids were checked in my car. I was disappointed in that because trust you guy's to take care of my car. Just thought you should know. Thanks !!

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