The service manager is friendly and knowledgeable. Brian is always helpful if you need anything. Thank guy's
KC was great. Thank you for taking care of my vehicle
I couldn’t ask to be treated better than Heather treats me. She is awesome.
I brought my vehicle in twice for the same problem. I have one tire that is losing pressure. The first time I was definitely brushed off and was told air should have just been put back into the tire. The second time I brought it in which was today, my tire (just one) lost 7 pounds of pressure within a 2 week time period. Something is not right. That is not normal and once again “they couldn’t find a leak with a water test but like I said that is not normal! I also voiced my concerns because I am leaving for Florida on Sunday and I wanted to address the problem before I got all the way to Florida. I felt like my concerns were not important and because they cant find a leak “then nothing is wrong”. It kinda defeats the purpose of having an almost brand new safe vehicle to drive when you don’t feel safe.
I always request Montreko. He is customer oriented, friendly and he always takes care of me. (and the Land Cruiser). Techs have always been great, too. I am a dealership guy. I like to take my vehicles to the dealer for service. I never have the experience elsewhere like I do at Toyota Gastonia and it is because of these guys.
He was very empathetic to my situation.
Very good buying and service experience.
Will recommend to family and friends.
Yes Montreka did a great job at letting me feel satisfied. I appreciate that very much.
Eddie was great! It’s unfortunate that the service took 3 hours but Eddie was very communicative and made the entire process much easier.
Awesome job as always. Thank you!
John provided great customer service in assisting my needs for an emergency situation.
Thank You
She is the best! Trustworthy, professional, helpful and kind!
Outstanding service and communication as always!
The team there at Toyota Gastonia does a fantastic job!
Josh was great.
He handled the mess ups by the body shop well.
First time dealing with employee. Friendly, seems to be knowledgeable and customer focused. I will be back!
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