Very pleased with GM Mr. Kaye and Especially Byran Barcon he kept me updated and took care of me every step of the process I couldn't have asked for better service ty all for the service
Take too long was there 2 hr
The service was very professional.
Everything went smoothly and Joshua was a great help with some extra questions I had this visit. Thanks for great service as always.
Kevin did a great job explaining the issue with my RAV. Very friendly, professional and knowledgeable.
Montreko is always kind and attentive. I was unable to find an appt online for him as the service provider, but he greeted me with a smile and by name. He looked up what I needed quickly and I was able to get service in a timely manner.
I came for a state inspection, and I was out in less time than they predicted. I was very pleased.
Is it possible to do something about the T? V in the waiting area, it has had a blue tinted screen for at least the last year and areas to do work or have outlets.Accessible would be very appreciated
Karsen was professional & thorough. He actually showed me & explained everything about what turned out to be a non-issue!
Always have great service at Toyota Gastonia. Everyone is always nice and courteous. They do a great job.
Was done in less than an hour .
I am always pleased with customer service I receive from the service department. I appreciate the text message updates I receive while I am waiting for service to be completed. I do not trust my vehicle with anyone else except Toyota of Gastonia.
He’s great, I always have a great experience. He will always make you feel welcomed.
I was told that my oil change service would be a 1.5 hour wait. However i was there over 2 hours just fir an oil change
Elijah is going to be my new service advisor since Michael is no longer employed by Toyota of Gastonia.
Elijah was awesome! He went beyond his duty to help me pay when my car was ready and even
before I got there to set appt. I was dealing with a broken ankle and he went out o his way to take care of the transaction so I wouldn't have to walk there with my cane. Super nice guy! Also, let me tell you from the moment i got there, I was greeted by 2 techs who were very helpful listening to my irritation about my headrests. They got in there and tried to fix it and handled it to.my satisfaction. Since Ive been going there for servicing my highlander, I've been treated with respect and professionalism. I highly recommend their service department! Also, their communication with where they are at during the process of the service, is also exceptional!
10 stars!????
Heather was a perfect professional, very helpful, and knowledgeable. I hope to see her next time.
Good experience, always a pleasure to have my car serviced
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