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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3177 reviews 65%
4 star 1004 reviews 21%
3 star 136 reviews 3%
2 star 263 reviews 5%
1 star 313 reviews 6%
Review Us
David S.
2 out of 5
2/15/2025
Staff were great but 1 hour 30mins is too long for a tire rotation with a confirmed appointment
Not-Provided I.
5 out of 5
2/15/2025
Montrecko always give absolutely outstanding customer service
Steven S.
5 out of 5
2/15/2025
Toyota of Gastonia service department is the best!
Stephen M.
5 out of 5
2/15/2025
Michael Cavallo expedited the whole service process with helpfulness and efficiency. All work was completed in a fully satisfactory manner.
Chessie F.
4 out of 5
2/14/2025
New computer system.would not let me make an appointment. Spent 30 minutes Trying to make appointment. Finally talked to chat team. Not user friendly.
Crystal R.
5 out of 5
2/14/2025
My first time at the service dept and it was great. Eddie was very friendly and helpful!
Carol V.
5 out of 5
2/14/2025
Excellent service.
Robert E.
5 out of 5
2/13/2025
Excellent setvice
Wayne B.
5 out of 5
2/13/2025
Devon was very honest. Got me in and out quickly. I’ll continue to service my truck here
Floyd H.
4 out of 5
2/13/2025
Everything was fine ????
Lisa R.
5 out of 5
2/13/2025
Thank you!
Soukie V.
5 out of 5
2/13/2025
Excellent
Chrisie L.
4 out of 5
2/13/2025
Jessica was a gem to work with she has superior customer service and I will be back specifically because she was so nice to me! Which in the past has not been the case, I have been disappointed when I left there several times, but not today!
Ciamack K.
5 out of 5
2/13/2025
Clay is always extremely considerate and receptive to my questions and concerns
Victoria S.
5 out of 5
2/13/2025
GREAT job!
Zac R.
5 out of 5
2/13/2025
Service was easy to setup and I was grateful to talk to a real person. Service was fast.
Nora C.
4 out of 5
2/13/2025
Long wait but service good
Lloyd K.
5 out of 5
2/13/2025
Eddie was very friendly and super helpful. Toyota of Gastonia is always wonderful to work with
Tamara P.
5 out of 5
2/12/2025
Courteous and knowledgeable
Debra S.
4 out of 5
2/12/2025
My Service is always good. I have a problems with something not related to my service and I reported it.

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