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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3177 reviews 65%
4 star 1004 reviews 21%
3 star 136 reviews 3%
2 star 263 reviews 5%
1 star 313 reviews 6%
Review Us
Catherine B.
5 out of 5
2/12/2025
Thank you Clay.
Kimberly J.
5 out of 5
2/11/2025
I know my car is maintained and taken care of well, thank you Devon for looking out for me! Thank you to everyone else too, nice and friendly!
Rachel H.
3 out of 5
2/11/2025
Expensive
Michael C.
5 out of 5
2/11/2025
He did great.
Sherdinia S.
5 out of 5
2/11/2025
Gerri was excellent!!
Kevin K.
5 out of 5
2/11/2025
The service at Toyota Of Gastonia is exceptional in all respects. It is the only service department that I will trust to take care of my vehicles.
Lindsay W.
4 out of 5
2/11/2025
Devon did an amazing job, he communicated well and had me in and out of their in no time.
Cory P.
5 out of 5
2/11/2025
Danielle was very accommodating and answered all of the questions I had about my service. I am happy with how she dealt with an issue that came up and I will continue to come to TOG for future services
Francisco A.
5 out of 5
2/11/2025
Good
Saunders B.
5 out of 5
2/11/2025
Perfect service! Thanks so much for your personal attention. I look forward to my next visit with my truck. Sorry to see Kim leave, happy to see Bryan back. Thank you , Montreko. I will call you again soon. Take care
Tracy M.
5 out of 5
2/10/2025
Excellent service!!
Damaron A.
4 out of 5
2/10/2025
Mr. Gaddy provided superior customer service. I appreciated his professionalism, attitude and openness. Receptionist was kind and accommodating to my needs .. Only personal accommodation i would have liked and suggest is providing phone charger stations.
Tammy S.
5 out of 5
2/9/2025
He was a great help to me and did everything I asked of him
Issoufou I.
4 out of 5
2/9/2025
Thank you a lot for the manager that helped me a lot to check my vehicle even me showing a late time. I really appreciate that and I will always bring my vehicle there for maintenance.
Chad P.
5 out of 5
2/9/2025
Jessica did an amazing job. Everything was explained and the whole team did a great job keeping me up to date.
John H.
5 out of 5
2/9/2025
Thanks. I'll be back for coolant flush/fill. I fixed negative battery terminal. Friendly and quick today. Thanks again
Hermin C.
5 out of 5
2/9/2025
Great customer Service. Very happy and satisfied.I really appreciate the way my concerns was addressed. Happy customer. Thanks again!
Tracy M.
5 out of 5
2/9/2025
Excellent experience!
Shelia M.
5 out of 5
2/9/2025
Devon is very professional.
Bruce P.
5 out of 5
2/9/2025
Great service fixed what I needed to be done. No complaints.

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