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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3177 reviews 65%
4 star 1004 reviews 21%
3 star 136 reviews 3%
2 star 263 reviews 5%
1 star 313 reviews 6%
Review Us
Chasidy W.
5 out of 5
2/22/2025
Kevin Murray was very understanding and willing to help with my needs. Very professional and handled things appropriately.
Cheryl B.
5 out of 5
2/22/2025
I’ve always received excellent service from the Toyota Of Gastonia and I’m very appreciative of everyone there. Thank you.,Cheryl W.Burton!
Kimberly N.
5 out of 5
2/22/2025
Service was excellent and Mr. Griffin was a very pleasant young man. Very professional and friendly.
Nell R.
5 out of 5
2/22/2025
She was very polite and helpful
John M.
5 out of 5
2/22/2025
You guys did a great job today. Thank you for valuing your customers.
Tony G.
5 out of 5
2/21/2025
Great gentleman loves his job and goes over and beyond to help his clients.
Michael J.
5 out of 5
2/21/2025
Michael was great as always!!!
Daniel G.
5 out of 5
2/21/2025
None.
Carol S.
4 out of 5
2/21/2025
Mr. Cavallo personally came out and explained the 2 recommended items in the multi-point inspection of my vehicle. I am very pleased with the service I received from Mr. Cavallo @ Gastonia Toyota. Carol S
Scottie D.
5 out of 5
2/21/2025
Keep up the awesome work!!!!!
Charles C.
4 out of 5
2/21/2025
No more surveys please. I do not fill them out because of my religion. Thanks
Richard R.
4 out of 5
2/21/2025
I expect great service and I always get it.
David H.
5 out of 5
2/20/2025
Thorough, very courteous!
Carlos T.
5 out of 5
2/20/2025
Jessica so great and kind
Ron L.
5 out of 5
2/20/2025
Ok
Kodjo A.
5 out of 5
2/20/2025
Excellent
Daniel W.
4 out of 5
2/20/2025
Eddie was phenomenal. He understood our budget restrictions and was not pushy with the repairs suggested. He helped me understand the safety risks and what the next steps would be if we did not do some repairs. He helped me find a way to help me prioritize the plan. I work in healthcare and this is the best way I can put my experience into words: he explained the diagnosis, came up with a treatment plan and gave me the next steps so that it was not overwhelming. His client education was impressive and his demeanor was so kind and genuine. 10/10 recommend him!!
Jane R.
5 out of 5
2/19/2025
quickly finished work. pleasant employees. will definitely go back
Cynthia H.
5 out of 5
2/19/2025
As always when I come in they always keep me up to date on what needs to come next. Thanks to the whole team that takes care of my car and it's needs.
Quay W.
5 out of 5
2/19/2025
Thank you.

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