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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3177 reviews 65%
4 star 1004 reviews 21%
3 star 136 reviews 3%
2 star 263 reviews 5%
1 star 313 reviews 6%
Review Us
Richard L.
5 out of 5
2/26/2025
Job well done
Leslie B.
5 out of 5
2/25/2025
First Toyota I have owned, great car and great experience today!
Michael G.
5 out of 5
2/25/2025
Kevin was knowledgeable and helpful assisting with getting me out in a timely manner.
Faith S.
4 out of 5
2/25/2025
Will Do...
Gail S.
4 out of 5
2/25/2025
Taylor was very kind, helpful and professional. She is the type of employee who encourages someone to come back and shop at your dealership. She is definitely an asset to your company. I hope to have her take care of me when I need to come in for servicing on my vehicle.
Christine C.
5 out of 5
2/25/2025
Thank you for working my car in so fast.
Darrell B.
5 out of 5
2/25/2025
Michael always goes out of his way to deliver top notch service. Great job!
Antonio M.
5 out of 5
2/25/2025
Thank you, Taylor for my first time in this particular Dealership you made me feel very comfortable and took care of my car in a timely manner.
Lovancy S.
5 out of 5
2/25/2025
Will do
Gary F.
5 out of 5
2/25/2025
Danielle was very pleasant and friendly. The wait time was a bit excessive for a 15K service, but that isn’t her fault.
Candace Z.
5 out of 5
2/25/2025
Very smooth and speedy service.
Nancy W.
5 out of 5
2/24/2025
He was great ????! Very patient with all my questions but answered them all ! Friendly , Honest , and helpful!
Laura B.
4 out of 5
2/24/2025
The service guys was great. Answered all my questions. I always feel good about coming to Gastonia Toyota because I never feel they are trying to sell me stuff I don’t need. The service department , Trase and Antonio are the reason I have owned 4 Toyota and my whole family purchases them from your dealership. Great customer service and honest people.
Robbin R.
5 out of 5
2/23/2025
Michael was very attentive and answered all my questions. I will be using your service center for all my needs! Thanks
Chris D.
5 out of 5
2/23/2025
The service was fast and friendly.I really appreciate it thank you
Dina C.
5 out of 5
2/23/2025
Michael was very friendly, especially for a Saturday morning.
Yoshiko B.
5 out of 5
2/22/2025
Thank you
Michael B.
5 out of 5
2/22/2025
Very professional. Answers all questions keeps me updated
Wilson B.
5 out of 5
2/22/2025
Very professional and customer service oriented.
Linda B.
5 out of 5
2/22/2025
From beginning to end very Friendly and excellent service

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