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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3167 reviews 65%
4 star 1003 reviews 21%
3 star 136 reviews 3%
2 star 263 reviews 5%
1 star 312 reviews 6%
Review Us
Julie B.
1 out of 5
4/22/2025
I waited a little over TWO hours, with an appointment for them to check my passenger airbag to see if I was eligible for the recall.
Barbara A.
5 out of 5
4/22/2025
Done great job
Donald F.
5 out of 5
4/22/2025
Outstanding service at Toyota of Gastonia! Thank You, Donald F
Tammy T.
4 out of 5
4/22/2025
Thanks so much I see you next month
Joseph S.
4 out of 5
4/22/2025
Great as always but had to wait a little longer than expected. Great to see Brian is back.
Ashley K.
5 out of 5
4/22/2025
Mike was great as always.
Teudi F.
5 out of 5
4/22/2025
Excellent service, I am very pleased with the service from Michael. Thank you Michael.
Timothy S.
5 out of 5
4/22/2025
Just great!
Ron L.
5 out of 5
4/21/2025
She was quick and friendly and answered all my questions, appreciate her
Jarrett W.
5 out of 5
4/21/2025
Danielle was extremely pleasant and overall very helpful during my recent experience with the Toyota Gastonia. She was very knowledgeable and very enthusiastic about the process.
Harolyn B.
5 out of 5
4/21/2025
Your welcome! It was a great visit and service.?
Carlos B.
5 out of 5
4/21/2025
Mr.Gaddy always has great customer service skills. Takes good care of me whenever I bring my vehicles in for service.
Cheryl P.
5 out of 5
4/21/2025
Thank you for your kindness ...
Wilson K.
5 out of 5
4/21/2025
Need more workers like him. Very knowledgeable and professional.
Betty P.
1 out of 5
4/21/2025
I would not have had a “service experience” if the correct windshield wiper had been installed initially. I am satisfied with my experience today.
Jamey B.
4 out of 5
4/21/2025
Danielle took the time to call and explain how my console safe code was reset. I had already left because I needed to make an appointment. She didn’t have to call, but she did. I appreciate the service.
Russell C.
5 out of 5
4/21/2025
Devon was great and actually remembered me from the last service. You have a Great Teammate in Devon!
Christian A.
5 out of 5
4/20/2025
Excellent services since the purchase in 2015.
Jordan A.
5 out of 5
4/20/2025
I always have a good experience at Toyota of Gastonia. Thank you!
Regina R.
5 out of 5
4/20/2025
Great Customer Service was Provided.. Thank you.

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