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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3167 reviews 65%
4 star 1003 reviews 21%
3 star 136 reviews 3%
2 star 263 reviews 5%
1 star 312 reviews 6%
Review Us
Monica R.
5 out of 5
4/20/2025
Thank you for the courtesy customer service
Sharon W.
5 out of 5
4/19/2025
We love to work that y'all put out and we like the honesty that your team give us always showing us what need to be done for our safety for our family thank you Toyota of Gastonia
Benjamin H.
5 out of 5
4/19/2025
Great service
Omeros H.
5 out of 5
4/19/2025
Thanks, we appreciate Mike’s assistance, and I look forward to the survey.
Gerald T.
5 out of 5
4/19/2025
Grat Job as always
Abraham T.
5 out of 5
4/19/2025
m / God are the best
Charles W.
4 out of 5
4/19/2025
Montreko came right out and immediately connected with me the customer and the need of my car. Thank you Montreko! I will be bringing my Lexus back.
Tim H.
5 out of 5
4/19/2025
Helpful, courteous and professional
Tuesday J.
5 out of 5
4/19/2025
Please and Thank You Toyota Of Gastonia! ????
Barbara N.
1 out of 5
4/19/2025
The eval and work seemed to take a long time. Appointment was at 9:45 and car took 2 hours to be completed. After 2 hours I went to the service area to ask how much longer, and I was told car was finished and they just noticed it when I came down.
Paul M.
5 out of 5
4/19/2025
Great professional, prompt, quality service
Robert S.
5 out of 5
4/19/2025
Professional and answered questions. Good job! Made me feel like a valued customer
Angela B.
5 out of 5
4/18/2025
Thank you so much for the quick and friendly service!
James M.
2 out of 5
4/18/2025
Overall, service was good. I would have liked to be contacted about my vehicle instead of me having to call in. I waited a few days to respond to this notice to make sure my vehicle is running good and that there are no leaks. All well. Thanks for reaching out! James M
Charles D.
5 out of 5
4/18/2025
Mike was very professional and helpful.
Kenneth C.
4 out of 5
4/18/2025
Very kind and courteous employees Kevin, who checked my truck in, was very kind, answered all my questions and solved all my issues that I had with with my truck
Lesley B.
5 out of 5
4/18/2025
Very nice and explained what I needed in a simple fashion
Jackie J.
5 out of 5
4/18/2025
Clay was nice and got the job done
Martha G.
5 out of 5
4/18/2025
Thank you. Mike always does an excellent job and is always very helpful ????
Kimberly L.
4 out of 5
4/18/2025
Always good, Eddie was very nice and listen to my concerns. Great to see Brian back!!! Way to go Toyota:))

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