Service Center

Real Reviews From Verified Customers

Rizwan A.
5 out of 5
4/28/2025
thank you for awesome service
Cheryl B.
4 out of 5
4/27/2025
Toyota of gastonia’s service department has always been very professional and always does a great job for me. I’ve been a customer for over 24 years and I’ve never been disappointed. Thank you,Cheryl W. Burton.
Myra B.
4 out of 5
4/26/2025
He was very sufficient from the time I pulled up until I left. Not once did I question is my car ready, how much longer etc.he sent out a text as soon as I sat down to follow the process. Very easy very clear and understandable. He made me feel as if my car was the only car back there lol communication was awesome. Just all around exceptional service this evening ????
Anthony M.
5 out of 5
4/26/2025
I will say one thing Danielle was very good. She was very polite. I enjoyed speaking with her. She was very pleasant and I thank her for her kindness.
Warren P.
4 out of 5
4/26/2025
Professional service at competitive prices
John H.
5 out of 5
4/26/2025
Great friendly professional service. Great job on the tires! Thanks much
Brent R.
5 out of 5
4/26/2025
Kevin was awesome
Nancy W.
5 out of 5
4/26/2025
Friendly and respectful.
Dwayne M.
4 out of 5
4/26/2025
Recently had tires replaced with new ones, friend of mine noticed that I had 2 lug nuts missing on the front tire and 1 on the rear tire. I called Toyota and Clay answered and took care of the problem. He was very courteous
Crystal R.
5 out of 5
4/26/2025
Loved it that why I bring it to Toyota of Gastonia I know you will take care of it and give it what it need.
Albert L.
5 out of 5
4/25/2025
Have always been satisfied with my experience at Toyota
David C.
5 out of 5
4/25/2025
Taylor went above and beyond to help me out. She kept me informed and explained everything along the way ! She deserves more than just my kudos ! Give her a raise :-)
David P.
5 out of 5
4/25/2025
Fast service and good communication.
Elizabeth B.
5 out of 5
4/25/2025
Eddie checked in with me during the service time, keeping me informed as to what was being done. Very satisfied.
Pamela M.
4 out of 5
4/25/2025
No survey.
Kristi P.
5 out of 5
4/25/2025
Okay
Katrina B.
2 out of 5
4/25/2025
My master key and key fob was lost and that shouldn't have happened. Toyota's staff got in contacted with me about a recall, Toyota's staff made all the arrangements of having my car picked up. Toyota's staff don't know what happened to my master key and key fob that is so irresponsible. Toyota's staff ordered the tow truck whom that don't know. I'm very upset, I trusted the staff with my car and I'm very disappointed. I want my master key and key fob replaced immediately.
Katie T.
5 out of 5
4/25/2025
Eddie was great, five stars!
Robert H.
4 out of 5
4/24/2025
You guys always get me in and out even with my late notice. Thanks Devon Griffin for all you do
Gabriela F.
5 out of 5
4/24/2025
Complétele satisfied with my recent service experience whith Jhon Ellenburg. Thank you.

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