I bought my 2021 Tacoma from north Charlotte but brought it to you for service. I liked your service department so much I bought my 2024 Tacoma from your dealership.
Taylor LeFevers served as our advisor today. She listened intently to our.concerns and made sure every question was answered. She went out of her way to ensure that our upcoming trip would be pleasantly safe. We will definitely recommend her to our friends and family.
Thanks for making the experience quick and easy.
Clay was excellent to work with. Give him a “10”
Kevin was great to work with! A+ thank you ????
Always get excellent service there. Thanks.
Very happy with service, Scott Weatherly was a tremendous help as well.
Devon was absolutely awesome, so friendly and knowledgeable. He made me feel appreciated. So refreshing.
The service is always reliable and friendly staff! I trust my vehicle with Toyota of Gastonia.
Only problem was being told l needed wiper blades when l replaced them about a 5 or 6 weeks ago
So glad he could take me late to meet my schedule for the week!!
The people at i dealt with care about their customers
Absolutely BEST. Courteous knowledgeable and always goes the extra mile. Toyota should be extremely proud to have him on their staff. He is the reason I’ll always bring my car to Gastonia Toyota service center.
Kevin is a great customer service agent. He took the extra time to explain what was going on with my car even though he was super slammed.
Great customer service as always!
I brought it in for a recall, but I mainly have a leak either in my oil pan or my transmission. It’s red and brown light transmission fluid service tech said they would start with the old pan and didn’t really see any leaks. There’s an obvious leak. I’m surprised they didn’t spend more time trying to find it. I felt like I was just pushed out the door without them truly spinning any time trying to fix my problem. By the time they called me back my truck was already out in the parking lot ready for me to pick up and I would have to reschedule for them to do the job that I brought it in for
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