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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3166 reviews 65%
4 star 1002 reviews 21%
3 star 136 reviews 3%
2 star 261 reviews 5%
1 star 312 reviews 6%
Review Us
Summer E.
4 out of 5
5/2/2025
Very nice guy
Barbara S.
5 out of 5
5/2/2025
Super efficient, helpful, professional Always easy to deal with????
Sharitha G.
5 out of 5
5/2/2025
We thank you and the whole team at Toyota
Bob K.
5 out of 5
5/2/2025
Great service today.
Dolly B.
5 out of 5
5/2/2025
From start to finish, I was satisfied with the service I received.
Noe G.
5 out of 5
5/1/2025
He was very kind and helpful Very sociable and I provide the necessary information. More people like him are needed. A kind guy
Brenda A.
5 out of 5
5/1/2025
Good job Do you have a Life Insurance? Thanks a million
Bonnie M.
2 out of 5
5/1/2025
This location is horrible, you lie to customers and take advantage for your benefit.
Karen S.
2 out of 5
5/1/2025
Parts pricing was grossly inflated. Way too high diagnosis fee. I’ve owned a Ford for years and never been charged for such services at any dealership with them. I guess that’s why yall can afford such a nice Service area. Yikes.
Henry D.
5 out of 5
5/1/2025
Great!
Kristin C.
4 out of 5
5/1/2025
John was prompt to greet me upon my arrival. He communicated well throughout my entire stay at the dealership. Extremely courteous and answered all my questions. Pretty sure you have a stop sign.
Michael L.
5 out of 5
5/1/2025
The team delivered excellent service
Herb L.
5 out of 5
5/1/2025
Montreko is always great to work with his energy and professionalism is perfect, as a customer it’s always a blessing to deal with good people and Montreko is good people. Thank you for the follow and we will be in touch soon.
Diane S.
5 out of 5
5/1/2025
Great job well done
Claudia T.
5 out of 5
5/1/2025
Taylor was wonderful! Thanks for your wonderful service!
Thomas H.
5 out of 5
5/1/2025
Great service. Michael is the MAN
James J.
5 out of 5
4/30/2025
No comment
Barry S.
4 out of 5
4/30/2025
I bought my 2021 Tacoma from north Charlotte but brought it to you for service. I liked your service department so much I bought my 2024 Tacoma from your dealership.
Teresa W.
5 out of 5
4/30/2025
Taylor LeFevers served as our advisor today. She listened intently to our.concerns and made sure every question was answered. She went out of her way to ensure that our upcoming trip would be pleasantly safe. We will definitely recommend her to our friends and family.
Andrew N.
5 out of 5
4/30/2025
Thanks for making the experience quick and easy.

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