Keith Butler was very professional and a nice person to work with! He is definitely an asset to your company, so treat him well. Thanks
Great staff members and service
Paul was great and my service was done in record time….
There weren’t enough people working to check everyone in quickly but I’m told that Mondays are light on staff….
I don't do surveys but I was happy with my servìce
Very courteous and informative.
Keith was AMAZING! There was a miscommunication about a service/recall need and he could have easily sent me on my way. He didn’t. He was kind, looked for all kinds of solutions that were even out of his way, he allowed me to leave and come back, and got my truck recall fixed two hours earlier than even promised. All this in a Saturday. He made my life so much easier and I am very grateful to him! Thank you Keith!!
Thank you Jenna for adding reality, compassion and understanding to your already professional attitude.
The service was very good and Keith was very informative and polite.
I was taken by surprise at the total cost but was informed by Keith throughout the whole service visit!
Thanks
Paul was handling a lot of difficult customers that Monday AM I was in the shop and he still managed to take time and meet me where I was. He didn’t have great news for me but shared it with empathy and patience and did everything he could to work with me. He’s also been responsive and efficient in communications since then while trying to figure things out for me. Paul is a great guy to work with!
Paul was really on top of the situation and made sure I had the recall fix
For sticker
Service was quick and efficient as promised.
Horrible communication. Actually, no communication. Never returned a phone call and several times when I asked to speak with a manager I was disconnected. Walked in today and got my money back on parts that were supposedly on order from Chrysler. If there is a problem receiving parts I would have understood but waiting since May with no answers is ridiculous. We are in the market for 3 new 1 ton trucks before the end of the year and I will not purchase from you folks because your service department is terrible. I've heard from other unsatisfied Ram owners similar stories. I hope you can figure it out. I'm not a "Yelper" that's gonna go leave bad reviews but hopefully this gets to someone that needs to hear this.
I completely satisfied because she was so professional and she was on top of the claim all the time. I very appreciate that thanks.
Thank you very much. She was very helpful.
Jena understands customer service. This is an asset that is hard to come by these days.
Got me in and out in a timely manner
Never answers phone calls. Never responds to emails. Your company is impossible to deal with
Samuel was great and the service team made it a smooth experience
Social