Jena Campbell provides excellent service. She is very knowledgeable about technical aspects of cars.
The only thing is that is a plastic cover under the car that was not fixed and I think it should have been
Jena was great. However, no one checked my windshield wiper fluid. I assume that would be part of the service, but perhaps not??
You have my truck for a couple of weeks. I pick it up today and it’s filthy from sitting outside. Windshield so dirty I could not see clearly. Tried using wipers but out of fluid. Lacking customer service would be an understatement
Steve was wonderful, very friendly helpful and knowledgeable. Will be coming back for my next services
Thanks for all the support!
I arrived early for my appointment and was taken care of quickly.
Very much appreciated.
Lack in communication. Not addressing our concerns! Will likely not come back. Will be writing reviews about this unpleasant experience where possible
This experience was worse than the 1st one. I involved the service manager and assistant service manager and my god. What a load of crap service I received. If anyone wants to contact me. Have the store manager contact me. I would love to have a chat with him. ****-****-xxxx
Sam the man: excellent communicator.
Ben is the reason I bring my Jeep to Cardinale for service. He is the very best and makes giving you a lot of money not quite so painful!
Mike was great w/following up to see if my claim was covered by my warranty and got me out in a timely manner.
I’m not but I think the service advisor s name is Paul (?) He is fantastic.
Your service is not good and very unprofessional
Paul was exceptionally helpful and nice .
Dodge and CardinaleWay have been horrible throughout this 3 year process. You had this vehicle 22 months- lost the keys to the tool box, and if I lived to be 500 years old I would never consider buying a Chrysler Dodge product.
Jena was communicative through the whole process. She was very educated with my vehicle and professional in her responses. She is great and an asset to your organization.
The customer service provided was excellent. The diagnostic testing done to my vehicle did not reveal some very major service needed. Initially I left confidently on the positive results of the diagnostic done and days later had to bring it back only to find out about major work needed above $14,000.00 I wish the shop the best. Paul is sincere and straight forward. Going forward, I will always get multiple diagnostics done for any vehicle I have.
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