Everything went really well, and jeep runs better then ever!
Consistently great service!
Enjoyed working with Paul who was a great help and very knowledgeable
My time was completely wasted on 3 visits for a recall when my issue should have been resolved on the first visit.
Ben is your top notch sales person. He has such a personality great with customers love his smile and his gifts thank you thank you thank you
Great Service Advisor & Department!
If you truly are committed to achieving satisfaction, honor the maintenance contracts that were in place when you purchased the Lithia dealership. You know you are smart enough to factor these contracts costs when you purchased. This is NOT a good marketing strategy for CardinaleWay FUTURE RAM maintenance & service. Looking for "Class Action" lawsuit! I dare you to respond. Yvonne D
Jena is the best—she makes the service a truly personalized experience!
Paul was the absolute BEST service advisor I have ever had.
He’s patience and attention to detail in describing everything that needs to be done on fixing the problem is so valuable to me. His communication skills are outstanding!
Jena Campbell provided excellent customer service. She listened to all of my concerns. She provided options and list of repairs per service report and video. She's a great communicator and I would like to work with her again next time I bring my vehicle for service.
I enjoyed working with Paul very much. He was courteous and competent and eager to please.
My only complaint would be the cost of the repair, which was nearly $800 to replace a small panel of buttons that operate the windows from the drivers side.
As I told Paul, if the dealership had waved the diagnostic fee, which was $200, that favor would have inclined me to return next time I have a repair need. Now I will be inclined to look for less expensive alternatives.
I am very satisfied with the quality of the work and thank you all for it. Good job!
Very good and quick service.
He was very nice and quick, although when I picked up my vehicle, it took longer than I expected. The staff didn’t seem to care about costumers more than discussing phone calls. Had to wait about 10 minutes to get my vehicle and there was only 2 of us waiting. Could have better customer care.
I was supposed to get a free quote/appraisal for purchasing my truck, but it wasn’t given to me before I left. Please email it to our email. Thank you.
Always a pleasure working with Samuel Bullen. Kind, honest and always on top of everything.
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