Bad communication, didn't fix my door but paid for it. Diagnosed my door wrong and made me be out of work for two days
I thought that 2 hrs was to long of a time for a oil change
Ben is fantastic but after many many thousands of dollars in repairs my Jeep problem is not fixed. I trust Ben but I’m not sure if work has been recommended that wasn’t necessary and didn’t fix the issue.
Paul has been on point and quick to correct my error in which year my car was. Thanks for your support.
I’m sorry that I won’t be bringing my vehicle to your dealership anymore since the Lithia oil change fund is apparently all used up.
They were able to do additional services which the front office suggested and got me out in a timely manner!
I appreciate the quick diagnostic evaluation and want to schedule the work!
Paul delivered amazing service in the most caring way. Refreshing to see a happy and refreshing group of team members at CardinaleWay !
The Service Writer was pleasant. As always. Joking around with me as he does. And I joke back willingly. He was thorough and answered all my questions.
Awesome job Paul!! Thank you for all your assistance. It’s so rare in today’s world to receive excellent customer service. Thank you again.
Big Paul was great to work with. Very nice, courteous and thoughtful.
I as recently there to repair a clutch recall on my jeep wrangler. Everyone was very helpful and kind. I am very happy with my experience. Thank you.
Jenna was great, very helpful and informative about the required services and consequences of not doing it when required. Also, Paul your courtesy driver is excellent
Jena is capable, competent and helpful!
We are excited that you were completely satisfied with your recent service experience with Michael Hansen. You should receive a survey in the next couple of days from the manufacturer, we would appreciate your additional feedback on a job well done. Thank you!
Your comments:
I didnt receive a written quote for the recommended repair. No explanation as to how they diagnosed the issue. More information needed to be provided on how issue was determined
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