I walked in the door immediately got helped great customer service I was very pleased this time around
The employee was very helpful and personable. Seemed very interested in helping me correct my vehicle needs.
I am not satisfied with the help provided by customer service. I need information and confirmation about the refund of my money since the contract was not made and I require my refund immediately. my number is ****-****-xxxx or ****-****-xxxx
Mike did an excellent job.
Great service from a great people
Michael made it unbelievably easy to work in ensuring we got back on the road before a weekend full of sports and gymnastics activities. He was amazing from the beginning, and made sure the dealership took care of our rental while our vehicle was in the shop. He sent consistent updates on the status as well. Overall, we will always take our vehicle to Cardinale Way!
I don’t like that the bill is not in a spoken language. The bill was more than
The establishment . It was my first visit and I I feel I was ripped off. I’m going to do my homework and shop around next time
They had my truck for over 3 months with no communication. I reached out twice a week for an update and would not hear back. I left messages and sent text. Then I finally received my truck back and it was covered in scuffs and scratches that were not there prior to drop off. They said they would watch their cameras to see if they did it. I insisted they did and that it NEEDED to be fixed. They took the truck AGAIN and kept it for another MONTH. No compensation no loaner car. Unprofessional, no client communication.
Joe did a great job at explaining the process and what needed to be done afterwards. Ill look for Joe next time!
Friendly and prompt service
Great improvement in customer service!
Would have liked to been aware of warranty copay!
This has nothing to do with Jena. She is simply doing her job. I’m really unhappy with the entire process starting at the top with Michael Hansen. Communication between the customer and management and staff is the worst I’ve ever experienced. My son tried to reach management several times and they totally blew him off. And that’s just the tip of the iceberg I’m done with this dysfunctional dealership. I’ll never bring my truck there again
I appreciate the assistance
Check engine light is still on, and the sensor they replaced is the same sensor that they replace 2 months ago. So I feel
Like they replaced the same part 2Xs charged me diagnostics fee for both and now the same error code is coming on, I laid $650 twice, once in February when they replaced my transmission and now again and both times it did not fix the problem . I feel like I jus spent $1300 and got nothing fixed -
Ben is very customer service oriented and made me feel welcome. Great guy.
Jena was great. Friendly and very polite. Service with a smile goes a long way.
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