Rene"s customer service was great and outstanding. His attentive service was above & beyond. Highly recommend Rene.
Great customer service from Allyson
Allyson was very friendly and knowledgeable with all of my questions. She provided additional information about future maintenance my car will be needing. Everything was completed in a timely manner and she remained in communication with me as soon as my vehicle was done.
My brakes are still squeaking when coming to a stop.
I was told my servicing (oil change) and a small repair (running light bulb replacement) would take two hours. It took almost 4 hours.
I was not properly informed that the light replacement would take longer than the original 10-20 minutes, and as a result was late to an important obligation.
Cristian provided exceptional customer service. He was transparent and kept me updated throughout. I was able to work on my computer in the lounge, very cozy. It was a lovely experience! Thank you.
Very attentive and professional.
Service was great and best I’ve had! I love this location.
Rene was beyond professional with a great sense of urgency and guest satisfaction in mind. Thank you
Josh was great. Thank you
The only thing that wasn’t up to par wash the car wash. Was disappointed. Front wind shield had drops all over it and the top if the car was full of water. It wasn’t wipe off at all. To the service it was great and fast. Thanks
Your team was great yesterday.
My dissatisfaction is with the bare minimum service I received (or lack of service) yesterday when I took my car in. I had two issues with the car that I needed to addressed and both were dismissed. I am the driver of the vehicle, so I know that these two issues exist, but maybe I expected more out of Cardinal Way or Hyundai in general. I understand that this isn’t a luxury car and my expectations should be lower, but because I was given a very b.s excuse as to they “could not duplicate my concerns”, i will not return back to this dealership for further service and I am returning my lease when it’s done next year and never getting another Hyundai again. This was my second time getting service at Hyundai Glendora and both times left with my concerns dismissed. I think because it’s only a $20k car they just want to do oil changes and not bother any further. My rep Allyson Maring was fine, she is just doing her job, my gripe is with the lazy service technicians who just want to do the bare minimum. Don’t bother calling me, my mind won’t be changed.
Joshua takes good care of me every time I need my car serviced. I have no complaints! Great service.
I have been having great experience with the service and warranties, thank you
My only concern was why is my oil change scheduled for every 6,000 miles as opposed to every 7,500.. other than that, love the service I receive from Cardinale Way Hyundai, Glendora, California.
Allyson is the first service advisor at the Glendora Hyundai dealership that has actually follow through with her commitments to me. She was very informative and thorough with the work that needed to be performed. I didn’t have to call back multiples times to get vehicle status on repair/service. Please let her know that her exceptional customer service did not go unrecognized. They maybe hope for buying another Hyundai in my future but time will tell. Service department has definitely improved!
Josh was amazing helping me and explaining everything. Great service experience.
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