Saul is very friendly and thorough, reviews process each visit so there's no surprises.
Cristian was very helpful. I was able to get my issue resolved quickly and he was very attentive. Thank you!
Fastest service I ever had, and makes me wonder if they actually did everything I paid for. Other than that, Saul Mejia is such a great awesome dude, very friendly and knowledgeable.
I went into the dealership with high expectations because I had always taken my car to riverside hyundai. Unfortunately , I did not have a good experience at all. After the oil change , there was a leak and the engine light came on. I immed.\nIately returned , and they dismissed that there was an oil leak in anything that I had told them. I waited to speak to the service manager and he raised his voice and yelled at me over the phone , trying to explain what was going on as I was trying to explain my situation. I went into speak to the general manager and he said he would not help in any way.And that he would just appease me by doing an investigation. I would not recommend this dealership , nor while I ever return. I had to get my car towed to another mechanic because they were not fixed the problem that they caused.
Saul was outstanding and straightforward. We need more people like him in the world and in business. Thanks bro.!
Love Saull, he took amazing care of me!!
I received outstanding service from Saul at the Hyundai service department. From the moment I arrived, Saul was friendly, attentive, and incredibly professional. He took the time to clearly explain the work being done on my vehicle, kept me updated throughout the process, and made sure every concern I had was addressed. It’s rare to receive this level of genuine customer care, and Saul truly went above and beyond. I highly recommend asking for him—he turns a routine service visit into a great experience.
Allyson was amazing! She kept in touch and let me know what was going on with my vehicle every step of the way. I would definitely recommend Allyson and work with her again!
Serves was complete at the time estimated and Allyson was helpful .
Great service as always. Thanks!
I got Home after getting an oil change and the engine light came on.There was oil leaking under the car.I immediately went back to the dealer and they told me they did a quick diagnostic and cleared it and come back tomorrow to get a full diagnostic. They Also told me that the car was perfectly fine to drive. As I was driving home the oil light came on also and the engine light again. Both the service tech and the mechanic dismissed me when I said there was oil leaking. I have always had a great experience at riverside hyundai. I will take my car in tomorrow morning and get a rental. I expect that my car to be taken care of.thank you
Allyson always provides friendly and thorough service. Thank you!
I was dissatisfied with only one thing the mechanic forgot to return the auto headlight so I was driving this evening without headlight. Good thing a driver on opposite direction blinked his headlight 3X which was why I was alerted to turn on my headlight.
Allyson was on top of what was going on with my car and did a great communicating with me. I would definitely recommend having her in charge of my car again.
Highly satisfied with Saul Mejia for his professionalism and honesty and going the extra mile to have his employer cover the warranty for my battery that I bought from them a year a a half ago that failed to hold a charge. It was still under warranty but the dealer was waffling over honoring it. Saul is the best employee at Cardinale Way I have ever dealt with and I know what I a talking about because I bought my car there 15 years ago and they have done ALL the service. He is a great representative for Hyuandi.
I was told 1.5 hr. Wait and it was over 2 hr. Actually 2.5 hr wait.staff very nice
Cristian supplied great customer service and my vehicle was completed in a timely manner as promised.
Service writer Cristian was very professional and polite. He kept me informed at every step along the way in a complex insurance claim service.
I am very happy Allyson Maring as she is extremely knowledgeable, professional & personable. I have dealt with Allyson for sometime & she continually puts forth these qualities. You are very fortunate to have her in your employ.
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