I was in a time crunching Steven did everything he could to get my service done in time. I madebmy next appt in time.I really appreciated it. Thanks
Fabian was great, broke everything down and what I was getting with the 30k maintenance. He was patient and knowledgable. Keep up the good work!
Alison was great to my daughter as I could make it to get my tire repaired. Her service was excellent. Thank you
I had a scheduled appointment, but it still took over 3 hours for an oil change. The staff was courteous , but I would’ve appreciated a more efficient time management system and communication regarding the expected wait time. Improving scheduling, and keeping customers updated on any delays would greatly improve experience. Thank you!
I was deeply disappointed in the pricing of the maintenance and the oversell of maintence thatwas not necessary. I am also disappointed that withoyt notice, I was charged a 3% surcharge for paying with a card (almost $50). Given I own 2 hyundai vehicles it seems way too expensive to maintence them at this location.
Saul was amazing. Super kind, helpful, empathetic and service oriented the entire time. Not only a great person to get to work with, but seems like a great guy as well. 10/10
I took my car to this location for the service. I was very satisfied with how promptly it was done. I was instantly offered a new recall update for the software which was done on a spot without additional cost. I was kindly greeted by Saul, who made sure my experience was beyond expected. Thank you for taking care of my car!
I didn’t understand my invoice the services weren’t clear. I have called around and noticed that other Hyundai dealerships are cheaper in service price. I was a 9:30am appointment I was told an hour and thirty minute for service a whole extra 35 minutes for my car to be serviced I waited more then two hours with an appointment. There was another person that waiting long then me I feel that if I didn’t get up and ask about an update for my car after the estimate time I would have waited longer. The dealership normally gives a complementary car wash I guess I didn’t get it because I want updates on my car. I think waiting more than an hour with an appointment is ridiculous.
Clean and clear communication throughout my interaction , very personable and professional
Service was friendly, accommodating and completed quickly.
Steven communicated well.
10/10 great communication and follow up
Couldn't have quicker and easier
Mr. Medija is very attentive, professional and most helpful. I feel that any and all problems will my vehicle are and will be properly addressed and resolved with Saul's assistance. He's ythe best.
Great Service and Personnel!!!
Steven. Saul and the team are extraordinary. So kind, genuine and always keep a positive attitude with genuine smiles. Thank you.
I had an exceptionally pleasant experience working with Saul Mejia during my very stressful car situation. He was thorough and kept me informed throughout the entire process. I was completely satisfied with Saul's service, and because of that, I will always be a loyal customer to Cardinale Way Glendora. Thank you for your extraordinary service.
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