Very good and friendly service
I was very tired and Cristian was very helpful and understood where I was coming from! THANK YOU!!!
Cristian Juarez helped me as soon as I got out of my car. Everything was taken care of professionally and in a timely manner. Thank you!
I brought my vehicle in for service on Thursday, expecting it to be properly maintained and safe to drive. Shortly afterward, I discovered that my car had little to no oil, which was extremely alarming. Driving a vehicle without sufficient oil can cause severe engine damage, lead to sudden engine failure, and create a serious safety hazard if the vehicle loses power while on the road. I drive for work, this problem could have quickly escalated to putting a child at risk.
What made the experience even more frustrating was that I called the service department twice and was unable to reach the service manager to discuss this urgent issue. When something as serious as a potential lack of engine oil arises after a service appointment, customers deserve prompt communication and immediate attention.
I trusted this dealership to service my vehicle correctly, and this experience has left me concerned about both the quality of the work and the level of customer service. I hope the dealership thoroughly investigates what happened, takes responsibility if appropriate, and ensures no other customer has a similar experience.
Allyson is exemplary and is a valuable asset to the organization
Excellent team Excellent service
Yes it was great !! Thank you so much
Allyson was great to work with, she set clear expectations and helped me understand timelines.
Thank you Very Much,We Appreciate Cardinale Way!!
Fabian has excellent customer service skills and very professional.
He was very professional and kind and explained everything to me.
Thank you Nancy.
Saul was so helpful and took such great care of my needs and then some. Thank you!
1-No one call me when part arrived
2- when I came for service, after done paperwork, he told me will be done around 3:00.. I m waiting till 4:00 .. I m go in the front then see my car already done, I ask him he said wait more couple minutes. I don’t know if I don’t ask maybe I have to wait more longer.
Saul Mejia is an outstanding service advisor. He is polished and very professional with a great personality. He goes up and above to see that you are well aware of what your car needs to have repaired
I have taken my Kona to the City of Industry dealership and have not been happy with their service. I decided to go to your dealership and I will be a customer for life.
Was so fast and very nice work
I went in this morning. Tonight I drove to Hollywood and back. The mpg was lowest highway ever and the car was sputtering and water on the driveway
I am pleased with Allyson and her performance, the dealer is charging more money and doing less not happy
Good customer service.good front desk staff
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