Toyota of Bourbonnais Auto Repair Service

professional and courteous

Nathan is very professional and knowledgeable

Great staff friendly and courteous Very helpful in helping me keep my vehicle in top shape thanks

None

Great experience. Made it quick and easy.

Always honest and transparent about what services and repairs that are needed

Always wonderful service. Thank you, Steve!

Toni was great. She kept me informed about the progress of my service and was very professional.

Awesome service and repairs!

I've also ordered tires everyone was so helpful because I had a hard time on the computer or phone. Steve is always great I've known him for many many years that's how long I've been getting vehicles from you. Thank you

Fast service.

They handled it in a timely fashion.

Great communication

Kept me well informed.

I made a 1pm appointment online, during the evening when your service desk would have been closed, which after receiving an email to confirm, the service desk let me know that they were unaware of my appointment, but could fit me in. I normally get my oil change done elsewhere, but my wife asked me to give you a try. I do appreciate the technician noticing the bolts missing for securing the metal splash shield, but I was late to my 3pm appointment and even skipped the car wash so that I could leave as quickly as possible. I guess I should have asked, if you fit me in, how long will this take. Because of your system only allowing for one text number, my wife got the alert of the suggested additional work instead of me. She forwarded it to me, but had she not sent it, I wonder how long I would have waited for a technician to tell me about the needed work before I went and found someone to ask about it. In the future, I will need to account for more time, or drop off the car.

Great experience everyone was very friendly and efficient. Looking forward to getting all my warranty maintenance done, on my new Toyota

Fast and friendly service

Thanks for a great job!!

Nathan was very polite, engaging, and professional.

Nathan was fantastic quick to update me and always with a smile! Give this guy a raise! Will definitely continue to service here as long as he is here