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Real Reviews From Verified Customers

Service Center Review Summary

5 star 118 reviews 70%
4 star 38 reviews 23%
3 star 1 reviews 1%
2 star 5 reviews 3%
1 star 6 reviews 4%
Review Us
Thomas C.
5 out of 5
4/27/2024
Got in early. Very polite. Kept me informed. Very timely.
Jack L.
5 out of 5
4/26/2024
Toni was very polite and helpful. She kept me informed on the progress of the appointment.
Patty P.
5 out of 5
4/26/2024
She is always helpful and very nice
Danny L.
5 out of 5
4/26/2024
Got my vehicle in a timely manner.
Bradley M.
5 out of 5
4/26/2024
Thanks
Nancy O.
1 out of 5
4/25/2024
I was quoted one price for my tires and charged a different price. I was told it would take an hour and a half, maybe a little more and it took two and a half hours. I had to rush to a meeting. First time that I have been unhappy with my service there.
Joseph M.
4 out of 5
4/25/2024
Good job with trustworthy staff. ????????
Philip B.
5 out of 5
4/25/2024
Thanks for the help
Conrad S.
4 out of 5
4/25/2024
I'm always treated well by Toyota of bourbonnais and I trust them. I think Toyota cars are the best however I wouldn't let them build a computer. It told me my son roof was open at 7:00 in the morning on a winter day so I rushed out in my underpants only to find the sunroof closed and to wave at the school children walking by. What an embarrassment!
Candice C.
5 out of 5
4/25/2024
The service department is EXCELLENT. The young man who helped me was professional, accommodating and competent. It was a pleasure as always. This Service Department has ALWAYS been excellent.
Douglas S.
5 out of 5
4/25/2024
Always helpful and convenient with speedy service
Susan G.
5 out of 5
4/25/2024
A warranty job well done
John S.
4 out of 5
4/25/2024
Quick service. Truck still clean when I got it back.
Barry M.
5 out of 5
4/25/2024
Fast and professional
Michael S.
5 out of 5
4/25/2024
Thanks, What great customer service !
Arlene E.
5 out of 5
4/24/2024
I'm satisfied. He was very nice and took care of my service.
Annette F.
5 out of 5
4/24/2024
I
Cynthia S.
5 out of 5
4/24/2024
Always appreciate their kindness and hel0fulness
Robert E.
5 out of 5
4/23/2024
Steve is always very thorough and personable.
Frank S.
4 out of 5
4/23/2024
I have had some personal things going on in my life and have had to reschedule several times and Toni has been so understanding and accommodating. She is amazing. Thank you Frank/ Mary Studer

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