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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1138 reviews 69%
4 star 352 reviews 21%
3 star 40 reviews 2%
2 star 52 reviews 3%
1 star 72 reviews 4%
Review Us
Gloria A.
5 out of 5
5/20/2026
I trust David Bruce to service my truck and to keep it in good condition
Michael W.
5 out of 5
5/20/2026
Always great service and friendly people.
Gary M.
4 out of 5
5/18/2026
Washed the vehicle as requested.
Mitchell H.
4 out of 5
5/17/2026
Toni Gaus goes above and beyond. Treats ya like a neighbor!
Rosie M.
5 out of 5
5/16/2026
The people there are very polite and friendly you dont get that much these days. I give you guys 10 stars.
Gary S.
5 out of 5
5/16/2026
Great service and staff!
Norma J.
5 out of 5
5/15/2026
Ms Toni was so kind, respectful, honest, very through with her communication and explained everything to me with genuine and utter respect.
Brian B.
5 out of 5
5/14/2026
Always professional
Terri B.
5 out of 5
5/14/2026
Always so helpful!! Greatly appreciated!
Gary J.
5 out of 5
5/13/2026
Great job ????
Sharon R.
5 out of 5
5/13/2026
Top notch employees; top notch dealership. Toni is wonderful!
Eric M.
5 out of 5
5/12/2026
Ok
Tatum G.
5 out of 5
5/9/2026
Nathan was great & very polite. Front desk lady was extremely rude.
Barbara B.
5 out of 5
5/8/2026
Thank you
J U.
5 out of 5
5/7/2026
Steve takes a good job for me. Every time I come with my car that needs repaired.
Laurie N.
3 out of 5
5/7/2026
I am still hearing the stearing sound. Nathan said not to worry about it. ?? Thanks, Laurie
Matt B.
4 out of 5
5/7/2026
Toni is great!
Latricia G.
5 out of 5
5/5/2026
I've always had a great experience at Toyota of Bourbonnais Service Department, with one exception. Disposable seat covers. It's a great touch to add to the service departments efforts to ensure that the customers vehicle is well maintained
Robert S.
5 out of 5
5/5/2026
Very Courteous. Good service
Kevin G.
5 out of 5
5/2/2026
All very professional people, high quality technicians , updated on work consistently , Very Happy , Service Manager is top of his class !!

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