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Real Reviews From Verified Customers

Service Center Review Summary

5 star 125 reviews 69%
4 star 43 reviews 24%
3 star 1 reviews 1%
2 star 5 reviews 3%
1 star 7 reviews 4%
Review Us
Philip B.
5 out of 5
4/25/2024
Thanks for the help
Conrad S.
4 out of 5
4/25/2024
I'm always treated well by Toyota of bourbonnais and I trust them. I think Toyota cars are the best however I wouldn't let them build a computer. It told me my son roof was open at 7:00 in the morning on a winter day so I rushed out in my underpants only to find the sunroof closed and to wave at the school children walking by. What an embarrassment!
Candice C.
5 out of 5
4/25/2024
The service department is EXCELLENT. The young man who helped me was professional, accommodating and competent. It was a pleasure as always. This Service Department has ALWAYS been excellent.
Douglas S.
5 out of 5
4/25/2024
Always helpful and convenient with speedy service
Susan G.
5 out of 5
4/25/2024
A warranty job well done
John S.
4 out of 5
4/25/2024
Quick service. Truck still clean when I got it back.
Barry M.
5 out of 5
4/25/2024
Fast and professional
Michael S.
5 out of 5
4/25/2024
Thanks, What great customer service !
Arlene E.
5 out of 5
4/24/2024
I'm satisfied. He was very nice and took care of my service.
Annette F.
5 out of 5
4/24/2024
I
Cynthia S.
5 out of 5
4/24/2024
Always appreciate their kindness and hel0fulness
Robert E.
5 out of 5
4/23/2024
Steve is always very thorough and personable.
Frank S.
4 out of 5
4/23/2024
I have had some personal things going on in my life and have had to reschedule several times and Toni has been so understanding and accommodating. She is amazing. Thank you Frank/ Mary Studer
Gladys B.
5 out of 5
4/21/2024
My appointment was made when I purchased my vehicle. It was not on the schedule but when I showed them the reminder text message,they got me in and completed my service.
Margaret A.
5 out of 5
4/20/2024
Everyone at Toyota Bourbonnais was great! I would recommend you without hesitation. Keep up the excellent service.
Carolyn R.
5 out of 5
4/20/2024
It was quick, answered my questions and concerns. Toyota Care has great services.
Arturo A.
5 out of 5
4/20/2024
Thanks is awesome
Katie H.
4 out of 5
4/20/2024
Toni was spectacular! Got me in same day and was there to greet me. Loved her!
Scott M.
4 out of 5
4/20/2024
Fixed problem.
Jeremy B.
5 out of 5
4/19/2024
Great service!

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