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Stephen was great. I just had an issue with waiting 1 1/2 hours for an oil change that I had an appointment for. Also I went to get my tires rotated the next day at Goodyear and they told me my antifreeze was almost empty. For an $80 oil change I thought the mechanic checks stuff like that, but maybe not…
My service advisor was Toni. She did a great job!
At this point you can't tell my truck was damaged.
Steve is always polite and knowledgeable , answers questions well when asked
Tony, and everyone at Toyota Of Bourbonnais Service are fantastic.
All good! Love my car & really appreciate the good service!
Thanks for your help with my Highlander!
My car, inexplicably would not start on Monday I was sitting in a parking lot 20 miles from home Fortunately, I called your service department and Sherri actually helped me and we got the car started and we returned home. Today, my son took the car in for routine service and a deep dive into why the car did not start on Monday. According to my son the service person did not even look into what had caused the problem. Said he couldnt replicate it. I understand that but i need some assurance this wont happen again. The car is just 1year old If this is a commonly occurring issue., it would be nice to know that.
Steve Lach has always given me excellent service over many many years .I am always glad to see him and he gets things done. He is why I have stayed with your service department. Kathy Meisenbach
excellent service, my first time in for servicing the car. Highly recommend this dealership.!!
Stephen is great to work with every time I come in. He’s friendly, patient, and very knowledgeable and professional. I’ll continue coming to Toyota in Bourbonnais to work with him.
Nathan is the nicest, most reliable person in the industry
Nathan does his job well. He represents your dealership well.
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