Friendly, thorough and professional
Always wonderful service! Thank you!
Before my arrival I called and spoke with a representative to ask a few questions regarding the prices and availability for an oil change.i saw a very good price that included the oil change, filter and tire rotation. The ad didn't show it in a coupon form so I was unable to print it out. Upon my arrival at the dealership I mentioned the ad I saw online. Toni advised me that I needed to have printed it out. As we discussed it further I really wanted the price advertised online or I would not have continued the service with them. Toni said no problem we will work around it. They did and within an hour I received my car back with the work done. Toni delivered on her promise. The bottom price was met and I left a satisfied customer. Will certainly do business with them2nd again.
Nathan was great !
Really trust worthy and knowledgeable.
Sean was great. He helped me find a coupon for the oil change and explained all the service that was performed. Very professional!
Steve is great to have service my Tacoma!
He was professal and informative the entire time.
Was told it would be a forty five minute wait. It was an hour and half. Other than that every thing was fine.
When I was in Florida at Toyota I never received this kind of service . When I arrived til’ the it was nothing but perfection from the front office to check in and also when u are greeted by the back people to take the car to the back. Everything they did to fix my radio which should have been done when I bought the car. Also the way they speak to you makes you feel very comfortable going there. If I trade or buy another car it will be Toyota and probably at facility for the way we were treated every time we go there. Thank You so much for having such a nice crew and extremely friendly and acknowleagable. Maria Flores Maravich.
Always pleasant, friendly service! I trust taking my Rav 4 there for excellent service. Very knowledgeable in what needs to be done and communication in letting me know is much appreciated!
The reason I continue to go to the Toyota dealership is because of Steve and Toni.
Toni went above and beyond my expectations to get my situation resolved and it’s very much appreciated. I cannot give enough kudos to her aunt Jeremy for taking care of me.
Service was nice. They washed my car too.
Toni is always so kind and helpful. She makes every effort to help the customer feel like everything will be taken care. She calls with progress on the job being done exactly like she says she will.
Have always been satisfied with Tony and Steven at the bourbonnais Toyota center because they always do quality work on your vehicle!
Great service, service provider was nice and kind
Nathan was so nice and took the time to answer any questions I had. He even picked up my Granddaughters toy that fell out of her bag. It's definitely the little things that mean alot to people!! I always love coming to bourbonnais for service on my Rav!!
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