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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1141 reviews 69%
4 star 352 reviews 21%
3 star 40 reviews 2%
2 star 52 reviews 3%
1 star 72 reviews 4%
Review Us
Dana B.
3 out of 5
12/11/2025
I was told at the time of my first oil change that that one was covered by Toyota and my next one would be covered by the dealership. O was very disappointed when I was charged for the oil chane on December 9th. I asked about the charge and was told I was incorrect. Very didappointed.
Mario T.
5 out of 5
12/11/2025
They was very professional and did a great job
Tamara C.
5 out of 5
12/11/2025
Great service.
Arthur W.
1 out of 5
12/11/2025
Was not informed 5k service/oil change was not covered in warranty.
Linda A.
5 out of 5
12/11/2025
Excellent service
Michelle J.
4 out of 5
12/11/2025
He respected my time crunch and understood my reluctance to do additional work on my vehicle.I appreciated that.
Nick D.
5 out of 5
12/6/2025
Nate was a great fellow and ensured that everything went smoothly. Couldn't be happier with my experience there.
Joseph K.
5 out of 5
12/6/2025
Excellent service
Keith S.
5 out of 5
12/6/2025
Your staff was congenial and polite.
Erin G.
5 out of 5
12/6/2025
Very professional and fast
Kathy B.
4 out of 5
12/6/2025
Replacing chairs in waiting room
Julie Anne.
5 out of 5
12/6/2025
Toni is always delightful, helpful and polite!
Kenneth G.
4 out of 5
12/6/2025
Good morning every time I come to Bourbon a Toyota it is the best service ever that’s why I like coming there. They are genuine good customer service you can’t find that too many places but Toyota and Bourbon you can find it. Love you all. Keep up the good work.
John E.
5 out of 5
11/26/2025
Nathan was very courteous and respectful. Things went well
Rhonda H.
4 out of 5
11/25/2025
My car now has a smoother ride!
Joann S.
5 out of 5
11/25/2025
Was very friendly and answered all my questions and even cleaned my car
Timothy K.
5 out of 5
11/25/2025
Great service
Cheryl B.
5 out of 5
11/22/2025
Job well done
Melanie B.
5 out of 5
11/22/2025
.
Joseph B.
5 out of 5
11/22/2025
Quick and pleasant experience

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