Your service was great and everyone there is so nice. It would have been helpful if parts would have let service know they had the recall part, which may have saved me a four hour driving trip. My appointment was at 10:30am and I got a voicemail at 11:07am that the part was in. Unfortunately, I had left the phone at home, so did not get the message until late afternoon when I was back at Lamar. Also, I was at a dentist appointment, so would not have been able to respond anyway. I know the service guy checked on the parts when I checked in. Otherwise, it was all good.
Angelica was very kind and informative on everything going on. Thank you!
I always get great service at Pueblo Toyota. There is a great staff and service department there!
My appointment was at 10:30, and I didn’t get out of there until after 2:30, after being told it would be done by noon. I realize things happen and don’t blame anyone, but I was waiting there and it was frustrating. I had to postpone other plans I had for the day.
I am confident in the service tech. However, somewhere I got list in the processing. I dropped. The truck at 12:58, the tech did the service at 1:20, but I didn't get my truck back until after 3:00! This was a simple tire rotation and multipoint inspection. But 2 hours????
Always awesome customer service from Tyler! Kudos!
It took two hours to get my car which was in for a simple oil change and cabin air filter replacement. How I was told to eye was an error related to the oil replacement which resulted in an oil spill under the hood, the car was then returned to clean up and hopefully the oil was replaced. The solution used yo clean up the oil spill gave me a bad headache. I am very dissapointed in the quality of your service.
Great customer service with Triston and Dan sure appreciate them
I appreciate the friendliness
The service department is awesome!! Please keep up the outstanding work you all do!! Jim Zurawski, Silver Cliff CO
Thank you. Staff were pleasant and professional
Triston was great, as always!
Without doubt the cleanest most professional and cooperative Toyota dealership I have ever been to.
I would recommend you in a heartbeat
I want to thank Dylan for completing my alignment. It is off by a lot in the positives, but it’s better than no alignment at all. I can tell the ones that he did were exactly 0.00 which is absolutely brilliant. It is overcorrected on the others though, but safety is better than anything with positive alignment. Thank you very much!
My vehicle was returned with many error codes and was not reset after the new wiring harness was installed. The vehicle was not properly diagnosed after being there for 3 weeks.
Tyler was great! He was able get my vehicle in and out quickly and get me an appointment next week for a problem with the sun roof.
Tech was good at explaining everything that was going on with my vehicle.
Daniel P. was extremely helpful and knowledgable. The wait time was not too long. I have always glad I do business.with Pueblo Toyota !
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