Excellent service from Tristan, as always, even under difficult circumstances due to the Aspen Acres fire.
Tristen is always accommodating and professional
Dylan was lonely to work with and knowledgeable.
Triston was super helpful even with vehicle questions unrelated to why we were there.
Everything went smoothly from beginning to end.
Customer service is awesome
Great customer service but I was there for an hour and a half to get a tire fixed.
My response is not related to the services performed on my car. Seems like a job well done so far. However, I’d recommend reviewing your customer service model. It is extremely hard to get ahold of someone. I called today twice asking for man update on my car. No mention of putting me on hold just transferred to a voicemail each time. I called a few more times and the filter lady wouldn’t even say anything before transferring. All I needed to know was whether or not the parts arrived and the work on my car could start. My car has been at Toyota since Tuesday and I would have appreciated more information or updates when asked via text or phone. It took multiple calls on Tuesday to get a person too.
Thank you for everything you have done to keep my vehicle maintained and on the the road. Safety is key for my family!
Dan is always professional and takes care of my needs.
Dan is a true professional! Extremely knowledgeable and exhibiting the highest customer service!
Dan was extremely hospitable and efficient during check in and answered all my questions
I was being charged for tire rotation. I had to ask for the charge to be removed-silly. The cost of the oil change is ridiculous. It once was cost effective for both parties. Now, it benefits only Spradley and is a major drain. I will be changing my oil at home now and save $59.00. One last thing, We have been going to you for all kinds of repairs and services for about 12 years. Why can you not figure out how to spell my wife's name? Her name is Bobbie, my name is Bryan.
Always helpful, friendly and fantastic service !
Dan was exceptionally helpful.
Dan is always listening to our concerns and needs. He explains everything fully and why. He is a very knowledgeable man. He has always taken care of all of our vehicles.
Daniel is a great associate
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