Service Center

Real Reviews From Verified Customers

Jeff P.
2 out of 5
1/14/2026
I had to wait at the service counter for several minutes before anyone even acknowledged that I got to the site. There were several employees around who saw me, but made no attempt to engage me before my service advisor finally came in from looking at another vehicle and got me started.
Kristy P.
5 out of 5
1/13/2026
Everyone was great ????
Lawrence K.
5 out of 5
1/13/2026
Thank you for the great service
Damian R.
5 out of 5
1/13/2026
Pleasant experience. Great service! Thanks for your service! Dsmian
Kay H.
4 out of 5
1/13/2026
Got there early, got right in, got right out.
Greg G.
2 out of 5
1/13/2026
You guys charged me over $200 bucks to get the tailgate on my Tacoma to open and close properly. I was told it was dirty and needed to be cleaned. That’s ridiculous! > $200 to clean my tailgate. Not a good way to treat a customer who bought the vehicle from you. Just ridiculous!!! Why on earth should I come back for future service after being treated that way?
Terri P.
5 out of 5
1/11/2026
Everyone was helpful, professional and very nice.
Mae Neri.
5 out of 5
1/11/2026
Awesome customer service Dylan!
Timi T.
5 out of 5
1/10/2026
Very friendly and got the job done in an amazing amount of time. Easy to book and easy to accomplish.
Lawrence W.
5 out of 5
1/10/2026
Another excellent experience!
Richard R.
5 out of 5
1/10/2026
He’s a good lad…knows well how to handle people and is very personable.
Rhonda F.
4 out of 5
1/10/2026
Dan P. Is the best!
Tibor Lanczy.
5 out of 5
1/10/2026
This is my first visit to Pueblo Toyota, I was greeted and kept informed of the service and recall work. I was comfortable with staff and service provided.
Debra D.
4 out of 5
1/9/2026
Tristan has excellent customer service skills and was very accommodating! I had a question about my gps and he showed exactly what I needed to do to have sound. He had my car delivered inside so it easier for me once the work was completed. He is an asset to your service department team!
Avery H.
5 out of 5
1/9/2026
Great service as always.
Eric G.
5 out of 5
1/9/2026
I appreciate you for giving me the best service possible
Rhonda M.
1 out of 5
1/8/2026
Car wasn’t as clean as I would’ve expected. Oh my settings were changed on my seats. And the windows had been rolled down and not wiped off so my clean car was not clean anymore. The wipers had been used which made a mess on the windshield as well. Next time I’ll be sure to get my car washed after service. Other than that everything was fine. Except I was a little confused because the number is reported on my tire pressure were very different than what was showing on my display inside the car.
Brenda P.
5 out of 5
1/8/2026
Great service guys 5 stars
Steven H.
1 out of 5
1/8/2026
I'm surprised and disappointed that my service package doesn't do an oil change until 20,000 miles. my last oil change was 10,000 miles, which means I have to go 10,000 miles between oil changes. I realize you dont control this. but im still going to complain. oil changes should be every 5,000 miles.
Mary O.
5 out of 5
1/7/2026
Dylan provided great service! I was very pleased.

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