Prompt and friendly service.
Bianca was absolutely amazing.
Dan is always so helpful and knowledgeable. We have 5 Toyotas and trust him implicitly with our Toyota Fleet!
Every time my car is serviced there, I am never notified when the service is complete. I sit there waiting longer then I have to. Each time I have to go up and ask “ Is my car done yet?” Then, “Oh, yes it is.” All of the time. I have seen it happen to others that I am waiting with as well. What is the reason for that? Very poor experience.
Carl provided excellent customer service
Daniel P is amazing. Top notch service from him every time!
I have always had great service at the Pueblo location
I was charged $175 to determine if there was an engine problem from a "noise" I thought may have been from my engine, but no anomaly was observed and I was charged $175!! I was advised by service tech assigned to me there would be no charge.
George M
Took an hour and a half for an oil change. I saw the car out of the lot as the only way I knew it was done.
I was given zero updates about what was going on with my truck. I went in for routine maintenance and to check out a light that was coming on my dash lights. 8 am appointment, at noon I finally get someone to check on my truck and all the maintenance was done but still running other tests on the light issue. Fed up I finally get my truck back 2 hours later, drive out of the parking lot and the light comes right back on. As I look at the receipt it says tire rotation was declined for lug nut concern, I was never asked about it or told about the concern, so basically the maintenance was not all completed. I know people get busy but if they aren’t going to rotate the tires, come tell me. If they finish the maintenance and the light looks like a bigger issue, come tell me. If I knew my “2 hour service” was gonna be 6 hours and still not done, I would’ve never bothered with it.
Could not have been better. She even came out to the car to reacquaint me with all the buttons!
Service was done well and fast. Because of this service you did discover a problem with the oil level sensor. I willl be making another visit fix this issue.
You had my vehicle for 3 weeks to do 1.5 hour work on it. That’s ludicrous . Then the rent on car cost more than the repair!
Asked to rotate my spare, he hey dis not. Asked not to check the cabin filter as I just changed it, they pulled all stuff out of glove box and didn’t put it back correctly.
Service was quick and he expressed concern about a noise but did not have anyone to troubleshoot it.
Dan has always been in tune with what we need and knows what to do . Everyone has always been nice
The parts hadn't been properly inventoried. I had to wait several hours for parts to retrieved from Colorado Springs and then installed.
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