Service Center

Real Reviews From Verified Customers

Jim S.
4 out of 5
11/22/2024
Nick made my service request very easy to schedule and he was very efficient in seeing that it was handled correctly and on time that he suggested. I have always been very satisfied with Pettus Ford’s service advisors. I am pleased to say that Pettus is worth the drive from my home area of Oakville in so county.
Kelle J.
5 out of 5
11/21/2024
Thank u for making the inspection and fixing my vehicle recall experience easy and everyone I encountered was very nice!
Donna B.
2 out of 5
11/21/2024
Little pricey
Vernell W.
5 out of 5
11/20/2024
Also, I would like to thank Nick Vargo for all the hard work and great workmen ship he did to our Explorer. Thanks again Nick Mrs. Vernell W
Jordy N.
5 out of 5
11/19/2024
Everything was done in a fast manner! Great service team and great dealership!
Richard M.
5 out of 5
11/19/2024
Excellent service
Jim M.
5 out of 5
11/14/2024
Nick and Josie were very helpful.
Theresa H.
5 out of 5
11/13/2024
Very courteous and knowledgeable.
Robert E.
4 out of 5
11/13/2024
Nick is awesome.
Rodney R.
5 out of 5
11/12/2024
Lizziy was incredible as always. I’m also very impressed with the valet service being provided and the great staff I’ve encountered during the last two times I’ve used.
Suzette D.
4 out of 5
11/12/2024
Lizzy was great to work with. I think your repair prices are really inflated. I don’t understand why a new starter was put on last year under my extended warranty and it’s bad already. I understand that the labor might not be covered but a replacement starter should be. I bought my truck from you and have had all the service work done there in the past but these prices now are horrible. $737 for adding dye to the oil and changing an oil filter is horrible! I unfortunately will be taking my truck to outside repair shops in the future. But like I said Lizzy was a delight to work with.
Paul L.
5 out of 5
11/12/2024
You always do a fantastic job.I have complete trust in you guys
Paul S.
5 out of 5
11/12/2024
Friendly & professional entire ordeal very satisfied Nick is an asset to your company.
Justin J.
5 out of 5
11/9/2024
Very satisfied with my experience.
Robert E.
5 out of 5
11/9/2024
Services were awesome. I was amazed
Robert T.
5 out of 5
11/9/2024
You guys are always awesome!!
Linda E.
5 out of 5
11/9/2024
The staff at Pettus Ford in DeSoto is the best. They are always professional yet friendly and go above and beyond to always create a great experience at their location. They will always have my business!
Vicky S.
5 out of 5
11/9/2024
They keeper me updated
Laurie B.
5 out of 5
11/8/2024
Nick Vargo kept me informed about my vehicle while it was there. He went above and beyond his job! Very satisfied.
Werner C.
5 out of 5
11/8/2024
Great and friendly service.

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