About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 768 reviews 70%
4 star 256 reviews 23%
3 star 15 reviews 1%
2 star 21 reviews 2%
1 star 42 reviews 4%
Review Us
Dan C.
4 out of 5
6/10/2025
Thank you for all your help and standing steadfast with a pain in the rear warranty company to ensure that quality Ford parts were used to repair my car. Thank you for the updates when called upon and thank you for being a quality repair/service center. I hope I don’t have to bring my car back for repairs but if the need comes up I will come back to see you all at Pettus Ford! One satisfied customer!
Greg G.
5 out of 5
6/7/2025
Thank you
Scott B.
5 out of 5
6/7/2025
Very nice and made the process extremely easy.
Chris R.
1 out of 5
6/6/2025
Lizzy, I don't see the $59 Works coupon credit on the invoice.
Donald V.
5 out of 5
6/6/2025
Thank you for doing a great job servicing my vehicle !
Todd W.
5 out of 5
6/6/2025
Great service, excellent communication
**** W.
5 out of 5
6/5/2025
I appreciate your service, coming to my work and picking up my vehicle and bringing it back, Lizzy and the girls that came and picked up my car were very nice!
Eric D.
4 out of 5
6/5/2025
Thanks Nick, You Rock!
Denise W.
3 out of 5
6/5/2025
He did well reviewing my truck and completing the report.
Jason M.
5 out of 5
6/4/2025
Lizzy is always awesome! I was a few minutes late to my appointment, and she welcomed me and let me know it was not a problem. Thanks for the amazing service, as always!!
Christine C.
5 out of 5
6/4/2025
Always quick and respectful
Deborah F.
5 out of 5
6/3/2025
Nick, Liz and the rest of the team have given me excellant customer service on two different occaisions when my car was brought in for service.
Steven T.
5 out of 5
6/3/2025
Excellent fast friendly professional service! Thank you.
Kenny N.
4 out of 5
5/31/2025
With his vehicle very poor set up on the oil pan. I think this makes three or four times. It’s been changed since I’ve owned it in the last three years I’ve dealt with schism Ford a total joke. I dealt with Laura Ford two years ago pretty good service since then. Total joke I dealt with Nick so far excellent communicates well there’s a real good job. Very impressive.
Jodi R.
4 out of 5
5/30/2025
Wouldn't go anywhere else, Pettus is the Best. Thank you for all you do.
Gregory R.
4 out of 5
5/30/2025
As always working with Nick is easy he understands your issue and takes care of it. Thank You
Susan N.
1 out of 5
5/30/2025
I just requested an emission inspection (under 150,000 miles & not over 10 yrs old). On arrival, was told it might need a safety too and the mechanics would let me know. When done, was told "all good". I paid and went straight to licenseoffice. At the license office the employee noticed that I have a failed safety inspection and passing emissions. She says? I don't even need a safety (like I thought). Luckily, she dismissed the safety and used the emissions and I have my new stickers. Although, I should not have received or paid for the safety inspection. Ultimately, I should have noticed when I paid.
David L.
5 out of 5
5/30/2025
????????????
William C.
5 out of 5
5/28/2025
He is a plus to your team
Elizabeth B.
5 out of 5
5/23/2025
Lizzy is an asset. She is very friendly and makes me feel very welcome when I drop off my vehicle.

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.